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December 2023 by Lisa A.
CVS MINUTE CLINIC: I've visited this medical clinic several times since it opened and every experience has been professional and kind. The nurse practitioners working here are always friendly, thorough and compassionate. The check in system and appointment computer at the front of the office makes it easy to do a walk in and know exactly how long your wait time will be. I was seen within 10 min of my appointment time which is amazing at the peak of cold/flu/covid season. With the pharmacy right there it makes it even easier to pop over for your prescription.
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November 2023 by Samantha N.
I was standing at the registers waiting to be helped and no one acknowledged me. There was a woman in black with long dark hair in a braid that glanced at me standing there waiting to be helped. I didn't even realize she worked there until she was talking to another girl in cvs uniform. Do they think people stand on line for the hell of it!?
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September 2023 by Ray ..
Terrible pharmacy, had a appointment for a flu shot and still had to wait 35 minutes. It doesn't make sense to make appointments
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May 2023 by M. P.
This store is unbelievably frustrating. It used to be an excellent CVS location.Now it's very understaffed. The check-out machines are the worst, constantly returning errors for the slightest of things. And then it locks up FOR EVERY LITTLE THING and says help is on the way. Meanwhile you're standing there forever with a line behind you waiting for this help to come to fix it.The most annoying thing is that often items have the wrong prices on the shelves, and you don't discover this until you're checking out. So you're either stuck buying the item, leaving without a thing you need, or making the line of people behind you wait as you go back to the aisle to put it back and find something cheaper. Recently I Brought to check-out what I thought was a $5 bottle of shampoo. Guess what, it was like $11. So I just left it there. This happens all the time.. The people there are nice and obviously work hard. But they need to hire more workers, especially if the machines (they installed these new ones like a year ago) are always causing problems. And don't get me started on the pharmacy,. Again the people are nice. But don't be surprised if you end up waiting on line 15-20 minutes, sometimes longer. And don't bother calling them, they never pick up.
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April 2023 by Vick R.
Service sucks, automated service sucks and no on ever answers the phone. There is constant nose from the gym above as well.
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April 2023 by Alberto M.
Always a long line in the pharmacy the workers need help !!!!! And they never pick up the phone Absolutely ridiculous!
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April 2023 by C B.
Pharmacy never answers their telephone, no matter how many times or how long it rings.
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March 2023 by Sebastian V.
I have bladder and prostate issues. Today, after picking up my meds, I asked the female manager (Melinee?) at the CVS in Howard Beach if I could please use the restroom. She denied me...was extremely rude and adamant. She blurted: "No! I don't allow customers to use the restroom because it was flooded before." I explained about my medical issue. She smirked and replied, "That's your problem."
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February 2023 by Sunday P.
I've been shopping at the CVS on and off for at least 20 years I don't know. Yes it was some thing else before CVS. Maybe it was a Walgreens but the staff are very nice and have always been. I had a lot of photos developed here and Mari used to always help me. nice selection of different items and the place is clean, the management is good. the pharmacy I think takes too long to get prescriptions and it's better to go to a mom and pop place for some thing like that but to buy regular items aside from that I think this is a great store the CVS at the Howard beach location on Crossbay Boulevard..
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June 2022 by Daisy Pardesi
For anyone who is willing to visit, I suggest you do. Can I say that the 2 wonderful ladies who work there, are truly amazing at their job. I will always recommend anyone to go there because of them. They both are always suggesting what's best for you, and every time I go back, which is not often, they always remember me! You don't get much service like that anymore!
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October 2021 by Erica B.
The new shift leader with the beard, Greg, is the sweetest!! I needed assistance with finding some supplies and he helped me throughout the whole time at store. Love him! He's the best! Thanks Jose!
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September 2021 by Ourcactushome
I received superb customer service and assistance when purchasing my Ray-Bans and Gucci sunglasses. Shanice was very informative and helpful, she scheduled my eye exam and took all COVID precautions. I would recommend this location to anyone seeking a new pair of glasses. She also informed me of the 1 year warranty which will come in handy since I do scuff my glasses from time to time.
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June 2021 by L H.
This is the most ghetto trash CVS I have ever been to. I walked in, and realized the body lotion was locked in a case. Pressed the button to get someone to open it. Stood there 10 minutes, no one came. I walked over to the counter to ask for help and was ignored--I mean this woman didn't even look up--when I asked for help. I approached another employee, who was apparently new & extremely nice. She stated she didn't have the key to the case either. She asked the first employee if she had the keys and all she got was "NO", BY SHAKING HER HEAD. Rude, nasty, incompetent...I could go on. But I won't. Because I have to go to another store now. Stay away from CVS in Howard Beach. You'll be glad you did. Trash!
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June 2021 by Laura S.
So, CVS for some unknown reason doesn't call or text me to let me know if my prescriptions are ready anymore. So, I tried calling them... on hold at the Pharmacy for 15 minutes, then again on hold for 5, with nobody answering. I call back and speak to Gianna, the manager, who says she will walk to the back of the store and tell the pharmacy to pick up the transferred call. I am on hold for ANOTHER 20 MINUTES. I call back AGAIN. NOW, I am on hold for another 17 minutes and counting. Does anybody actually work in the pharmacy? FIFTY SEVEN MINUTES SO FAR, AND NOBODY CAN PICK UP A F****** PHONE? Like, seriously, my toddler knows how to answer the phone. She is neither an adult nor a supposedly professional pharmacist or employee... If anyone actually ever picks up, I'll say they earned the one star. Right now, they deserve zero stars.
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March 2021 by Vincent P.
This place is the pits! I mean poorly managed, the workers are rather nasty and not helpful. They leave garbage all throughout the parking lot by their service entrance. The workers smoke most of their shift outside in the back. Truly just a run down version of a cvs. Lines are poorly handled during busy hours, the young kid workers take more initiative then the seasoned managers. I literally drive out the neighborhood to hit other CVS's.
