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December 2023 by Rocio Arevalo
Complete rip-off. Please be advised that the "deals" or for straight vision only, not bifocals, not any other addition, including anti-glare! The deal is for two glasses and you can imagine just doing the add ons on one pair and not the other. My second pair had so much glare I thought a Christmas Tree was being lit! Don't forget to add warranty, otherwise they can't help you with any defects on the frames. I sent my second pair to get the anti-glare added as it was too much to handle, less than two weeks of having them back and I realize the paint on the metal frame is peeling. I didn't have time to go back immediately so I called them and asked them to enter a note into the system. When I finally went back about a week later, they said they cannot help me because I did not have a warranty, mind you it was less than two months of having ordered these in the first place. Furthermore, the lady "explained" my glasses were allergic to my skin! Wow, that explains it all! NOT. Definitely DO NOT RECOMMEND!
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November 2023 by Karen Midgette
Todays visit to Americas Best was absolutely worth it not only did I get two pairs of glasses for a great price my eye exam was free. The customer service was outstanding Janet and Keaira were attentive to my needs and a joy to encounter.
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October 2023 by Michelle Miller
Janet was a huge help when renewing my contacts and glasses prescriptions. She took the time to help me determine the most cost effective option. She was also able to assist other colleagues while providing me quality care.
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September 2023 by Michael Imperiale
Stay far away from this place they don’t have anything in stock. I paid for contact I exam I was supposed to get bifocal contacts a trial pair did not have it in stock. Two weeks later they still don’t have it I told them mail me the pair and when they come in they don’t now they want me to waste my time drive all the way over there for something that they should’ve had in stock and for two weeks later when I’m going to pick up my glasses they still don’t have any in stock they drop the ball the worst customer service in the world do not go there. They have attitudes stay far away, pay the extra money and go to a real legit eyeglass place. They are bootleg they are for Daisy. They are horrible.
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September 2023 by Vina Fa
Good staff. 4 certified Opticians.Hard working staff.Detail oriented management.They are working great as a team.Dr is kind and caring.
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September 2023 by Save On Luxx
Stay far away from this place they don’t have anything in stock. I paid for contact I exam I was supposed to get bifocal contacts a trial pair did not have it in stock. Two weeks later they still don’t have it I told them mail me the pair and when they come in they don’t now they want me to waste my time drive all the way over there for something that they should’ve had in stock and for two weeks later when I’m going to pick up my glasses they still don’t have any in stock they drop the ball the worst customer service in the world do not go there. They have attitudes stay far away, pay the extra money and go to a real legit eyeglass place. They are bootleg they are for Daisy. They are horrible.
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August 2023 by Celeste Estores
Unfortunately I had a terrible 1st visit experience to this Branch. Specifically their associate ANGELINA, she wasn’t helpful, very unpleasant to talk to. During my conversation with her it’s seems and I felt that she’s not committed nor concern to their client’s needs but instead she just wants to sell. She got unsatisfactory customer service. I hope she improves, be professional and be on a respectful tone next time.Otherwise they have great reasonable prices on frames and glasses.
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August 2023 by Xylon Everett
Other than the appointment being scheduled before the doctor was there, service was relatively great. Assistance from Tiara helped understanding which benefits were being purchased and what would work best.
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July 2023 by S Rodriguez
I've been coming here since before the pandemic . The entire staff from the front to the back were excellent. Professional efficient polite knowledgeable. Vina, Tiara, Amerah and everyone else in this place was delightful. I would recommend this place to friends and family.
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July 2023 by Jonathan Baez
Short wait, excellent customer service and very friendly staff. Special shoutout to Tiara, who helped me pick out frames and brightened my day. They are very luck to have her on staff.
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June 2023 by Stephanie Booth
One of the most efficient America's Best locations I've ever visited! Everyone was very kind, answered all my questions, and got me out of the door in record time! I am always a little nervous about exams, but everyone from the people at the front desk, to Tiara who took my payment at the end was so kind and explained everything to me while making sure I didn't have to wait too long at any one spot! I highly recommend this location to anyone, whether you a returning America's Best customer or a new customer. Thank you so much to the whole team!
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June 2023 by Cindy Edward
Tiara is absolutely amazing! I’ve had trouble with America’s best in the past but she saved me as a customer. She is so helpful and was able to answer all of my questions and provide me with the help I needed. 10/10! She needs a raise
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May 2023 by Kelly C.
Decided to write this review after reading several others. Approximately 2 years ago I visited this "America's Worst". I will never visit there again. The wait was forever. When I finally did see the dr, he was flippant and rude. I explained why I was there (not sure why because the dr obviously didn't listen to a word). Needless to say the glasses that were prescribed to me are only for reading ( phone, book etc). Had to return to my regular eye Dr because the glasses prescribed to me by "America's Worst" messed with my vision when trying to view a computer screen. Turns out I need bifocals. Instead "America's Worst" sold me what I consider reader glasses which you can buy in any pharmacy or supermarket. They are only good for viewing my phone or a book. They are useless for computer work. Three hundred and change for two pairs of reader glasses. Never again. No apology will be accepted. After reading the reviews I am relieved to see I am not the only one who has had issues with "America's Worst"
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May 2023 by Steph Booth
One of the most efficient America's Best locations I've ever visited! Everyone was very kind, answered all my questions, and got me out of the door in record time! I am always a little nervous about exams, but everyone from the people at the front desk, to Tiara who took my payment at the end was so kind and explained everything to me while making sure I didn't have to wait too long at any one spot! I highly recommend this location to anyone, whether you a returning America's Best customer or a new customer. Thank you so much to the whole team!
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May 2023 by Marie Andree Rivette
I’d rate my expletive a 5/5 stars. I’ve had Tiara assist me throughout my whole process of choosing my frames. I’m an extremely indecisive person when it comes to picking out anything. Tiara helped me pick out some beautiful frames according to my facial features that would best suit me. She had also guide me through so many options to help me see through much clear. She had such positive energy and so much patience. Appreciate the experience. Thank you
