-
May 2024 by Dylan Singh
They got 7 windows inside but only two workers on two open windows with a line of 10 people waiting to get services
-
July 2023 by Chiba Antoine
The bank manager was extremely rude. I'm not sure what the problem was with her West Indian lady. she threw my ID and my money back at me through the window teller. which was so rude I never had a problem trying to deposit money into a bank. I showed her a reference letter from another bank she act like she was upset that I had so much money in One Bank.
-
May 2023 by skemby belizaire
I deposited a check at the AtM,I didn't receive anything on my account,atm stole the check without finishing the transaction.
-
April 2023 by Ferdous Ahmed
Sayeba was very helpful with my banking needs. Explained any questions I had. She’s a wonderful employee. Will come back to this branch more often!
-
February 2023 by Mrs Q
Team was short staffed, but Amy went out of her way to help me.... Today's visit was impromptu', so I'm very happy everything worked out. This is why I do all of my financial business with Capital One!
-
February 2023 by Marjorie “RoseApple” Bibbs
Bank clerks are friendly, service is efficient before 3:00 PM. NO FURTHER COMMENTS.
-
February 2023 by Mohammed O
I I had the option to give zero option, this would be the place. Tricia the person that helped me (not really) disrespectful and rude. First said I can’t transfer because time is over. It wasn’t really over, they ended up getting it done. She kept rushing me and giving attitude. Her and the manager had no idea how to do their job. Not sure who hired the manager and Tricia. Needs to get FIRED!!! Hire better people!!!
-
February 2023 by Marjorie “Starapple” Bibbs
Bank clerks are friendly, service is efficient before 3:00 PM. NO FURTHER COMMENTS.
-
November 2022 by Marjorie Bibbs
Service was fast and efficient. Go before 3:00 PM moves faster and less crowded.
-
July 2022 by Rick G.
Lines are frequently long. While I do not blame this branch specifically, I don't believe the corporation takes neighborhood populations into consideration. There are many elderly people in this town who are not tech savvy, so laying off tellers, closing teller windows for a subpar coffee machine & suggesting using the app does a disservice to customers at this location.
-
June 2022 by Jacueline Butler-Elder
This is the bank I attend
-
June 2022 by Fred Ruth
A LAZY bank & it’s employees!
-
February 2022 by Renee Lowe
If I could give this branch ZERO stars I would. This branch is always an issue but today was it. Went to this branch today 2/9/22 to open a business account. I had an appointment scheduled for 10am and arrived 5 minutes prior. I spoke to an associate and informed them I was here for my appointment and she proceeded to tell me to wait on line. As I waited on line people began to enter the bank and a long line began to form. One gentleman who came in after me asked the same associate if he could get some papers notarized and she proceeded to help direct him to the person I was waiting for. I had been waiting for my appointment for 10 minutes and this "branch" decided that my business was not worth their time and had someone jump ahead of me. Well guess what Capitol One Jamaica Ave branch, I'll take my business elsewhere. Where's the customer service and the communication. Highly unfavorable service!
-
February 2022 by Bangla Vibe
A LAZY bank & it’s employees!
-
August 2021 by Nick Dium
Smooth working. No hassle. Got job done in professional way
