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August 2023 by Jennifer Burdick
The people inside are very helpful and patient when you call and ask questions. The yard guys are really nice as well. They don't make you feel like it's a bother to help you. Thank you whites for the pleasant experiences each time I have been there or called.
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August 2023 by Steven Heydt Sr.
Been in the construction trade for approximately 40 years and out of all the lumberyards I’ve ever dealt with gotta be hands-down the worst quotes for messed up two times. Then when it’s supposed to be delivered, which was charged, a delivery fee was told it was set up for pick up, then two days later was told that the trucks were down had to travel all the way from New York City to my camp to receive delivery and was no-show terrible customer service.
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June 2023 by Roland Groff
Very helpful people!
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March 2023 by Josh Stowell
Great place to shop
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December 2022 by John Petrie
I'm always using materials for something there not meant for. Whites is always ready to help you with ideas for materials.Prices are fair and the yard personal are the best.
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October 2022 by Brian Mensch (Romad)
I used to brag about this place (spent around $3000 there this year before this order which was close to $1000/ would have been $2000 of they actually had material) not so much anymore, couldn't get return call from dispatch to schedule the delivery, then received call from driver ( extremely polite and professional I'll say about him) luckily I was here at the time for delivery, tilt bed delivery (so he unloaded drywall by hand as not to damage it) half the material is out of stock , substitute for material they had in their inventory ( more expensive of course) but then was back ordered when delivery was made , so can't even start project week later still no stock so tried to substitute more from original order so I could begin , asked for slight reduction on delivery charge immediately caught attitude from person on phone, "why should we do that"Maybe it's because you are making 2 deliveries for the same order "not our fault our suppliers don't have stock" asked to cancel backordered insulation ( wasn't what I wanted but settled to start the project ) caught more attitude "you're getting mad at the wrong person" quite the condescending tone when I asked about CC refund ( have to make 30 mile round trip to recieve the refund )Wasn't mad just needed the material ASAP they couldn't tell me when it would be .. so I went elsewhere and received a nice discount which basically got rid of the delivery fee never will I spend a penny in whites again ... Mentioned my ordeal to a few friends , they've had the same experiences that I dealt with .. moral of story don go to whites lumber unless you don't need it in a timely fashion or if you like to be talked down too ... My really rating- negative ⭐⭐⭐⭐, the driver saved them from a worse review
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September 2022 by Bernard Reschke
They had what I needed at a good price. Thanks
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July 2021 by kim payment
As always friendly professional atmosphere love shopping here
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July 2021 by Chris Allen
It took forever to get our order placed when we were told it was put in a month prior, needless to say we paid alot more than we should have. After the material came in it took 3 weeks for delivery and was told it would be delivered 3 days later. It took my husband calling the Watertown office to get it delivered. Then when it was delivered the guy called and was told exactly where to put it and then proceed to put it in the middle of our restaurant parking lot. I don't recommend doing busy there. It use to be good to deal with but not anymore and I never write reviews if that tells you how bad it was??
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July 2021 by Chris Randy Allen
It took forever to get our order placed when we were told it was put in a month prior, needless to say we paid alot more than we should have. After the material came in it took 3 weeks for delivery and was told it would be delivered 3 days later. It took my husband calling the Watertown office to get it delivered. Then when it was delivered the guy called and was told exactly where to put it and then proceed to put it in the middle of our restaurant parking lot. I don't recommend doing busy there. It use to be good to deal with but not anymore and I never write reviews if that tells you how bad it was
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June 2021 by David Gibbons
Great customer service..
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June 2021 by Daniel Viau
Incompetent and rude staff.
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May 2021 by Anthony C DeRoose
People friendly
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April 2021 by Leslie Koleski
Love it!! They were so nice, and knowledgable!! We will go there from now on!!! :)
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August 2020 by SHERRIE SMITH
Pretty much in-and-out no wait in line they didn't necessarily have what we want it but my husband made it work would what they Had
