9AM - 4PM
1001 Post Rd, Darien“After the financial crisis of 2008 I decided it would be wise to diversify my banking relationships. DR Bank seemed like a good fit as an addition to my much larger major bank. The first thing I noticed when I walked in was how friendly and welcoming everyone was—the manager, the tellers, everyone made me feel right at home. Once we got my accounts up and running I was very pleased to see that DR offers the same advanced level of service as the “big bank” with which I was accustomed. I travel constantly, having reliable online access to banking is important to me, and I have not been disappointed. By the time of this review I have been a loyal customer for 14 years. I still enjoy walking in and seeing the staff when I’m in town, who are always happy to greet me, help me, and find out where I’ve been and what I’ve been up to. By far the best thing to come out of the financial crisis of 2008 was my first visit to DR Bank!”
“First County Bank is the best and this branch is exceptional. I had to get medallion signature guarantees and tried several other banks first which were very uninterested in helping me. But at First County Branch manager Sebastian was extremely helpful and got it done efficiently”
“Yamina was incredible. From the start to the end of the entire process she was there at every step. Her customer service is far beyond any other bank.....and branch. I specifically make sure to visit her branch. She greets me by name and genuinely cares. It's hard to find customer service like hers. I have recommended her to all my family and friends. If she ever leaves to another bank, she is taking me and my family with her. Thank you!”
“I've had the pleasure of working with Althea at Fairfield County Bank for almost a year, and it's been an exceptional experience.What sets Althea apart is not just her professional acumen but also her personal approach. She has consistently gone above and beyond to ensure that all my banking needs are met with the utmost efficiency and care. Whether it's responding to inquiries promptly, offering proactive advice, or simplifying complex financial concepts, Althea has made banking a hassle-free and rewarding experience.I highly recommend Althea to anyone looking for expert banking advice delivered with a personal touch.** Had a nightmarish experience at the same bank when working with the other team. So not vouching for the bank but for Althea”
“This bank is so efficient and the staff is courteous and helpful! This is the best bank in the state and everyone should bank locally in Fairfield County Bank, specially Rowayton branch!!”
“I have nothing but praise for the folks at First County Bank. Courteous and professional is an understatement. This Bank is the best as is Teller Tanya Falconi. She helped me setup ID'S for my 5 grandchildren. Always a smile, always a hello, and always have a nice day. The Best!”
“After yet another frustrating experience at at one of the big national banks, I decided to check out the Fairfield County Bank in Ridgefield.I’m so glad I did. By far the best banking experience I’ve ever had. Every staff member was professional, polite and courteous. Opening the accounts was simple, I was asked my financial requirements and offered options based on them.They issued me a temporary ATM card on the spot. When a technical glitch kept it from accessing my account, several staff members dedicated themselves to resolving the issue. When they did and I went to leave, they said “hold on, let us unlock the door.” I hadn’t noticed it was 20 minutes past the branch closing time. No one mentioned it to me. It’s clear they were staying until they resolved my issue.The next day I went online to download the online banking app. And again had a technical issue. So I returned to the branch. Rather than tell me to look online for the FAQ or a robot tech support number, they walked me through the process. The problem turned out to be completely on my end; my phone settings weren’t correct. To be honest, it was just a stupid mistake on my part. But they were never anything but patient, polite and professional.I cannot recommend them enough.”
“My experience at my local Fairfield, County Bank is always exceptional… I have never seen a group of people who are so eager to help and also being kind and precise! I’m so grateful for all of them thank you”
“I have been living overseas for 7-8 years and I have been working with the team at the Rowayton DRB branch. They have always been extremely helpful and supportive even though our banking relationship is much smaller. Very happy.”
“I can’t say enough about First County Bank on Summer Street. Camilo is by far the best and most helpful person. He and all of the staff make you feel like family no matter what I am need of at the time. He was exceptional specifically in 2020 when I was hospitalized with Covid. My family needed his help and he did everything possible to get them on track. Thank you for all the years of outstanding service!”
9AM - 12PM
374 Main St, Ridgefield“The manager at the Ridgefield Main Street branch, Debbie Przewlocki, is a stellar manager and human being. She found potential fraud on our account, called immediately and multiple times to get through, closed our account, got a new account opened, and dealt with all the other issues involved, all while being incredibly kind and understanding. What a difference it makes at such a tough time to have someone so careful, competent, thorough, and caring to help us through this ordeal. THANK YOU, Debbie!”
9:30 AM - 4:00 PM
310 Heights Road, Darien“I have to write this review because the manager Dee, was extremely nice and professional and did her best to assist me. And Jack helped me to set up my business account and it was pleasure working with him, very professional and helpful. My experience with Wells Fargo has always been the best one and their customer support is excellent as usual! Thank you Dee again!!!”
9AM - 4PM
1110 Hope St, Stamford“This is a great bank to be apart of especially because of Bank tellers Ana and Priyanka are truly great professionals at their job, I'm so grateful for their customer service, I definitely recommend this place at all times.”
“Branch Manager Aitza went beyond the call of duty. We opened a new account. Took her time to explain everything to my wife and me. Even wanted to help us set up on line banking.Definitely a big Asset to First County Bank.”
8:30AM - 4PM
95 Park St, New Canaan“I love this branch! The staff are friendly, polite and professional, especially Ping and Perry. Since I always use the drive-up, most likely I talk with one of them. They are awesome!”
9AM - 5PM
559 Newfield Ave, Stamford“We had a great experience at this Chase bank location and loved working with Ricardo. He was very knowledgeable, engaging, and considerate. He helped us to efficiently set up a new checking account and order some new credit cards and also taught us some new things about shifting balances on credit cards and some tips to maintain a pristine credit score. He was also a very nice person with good energy and contagious enthusiasm.”
“I opened an account quick and easy with the manager who was friendly, polite, and professional. A few months later I went back with a paycheck and she was helped me right away. Went over direct deposit real quick with important helpful info. Amazing customer service.”
9AM - 4PM
79 New Canaan Ave, Norwalk“Been doing business with Key Bank since I started my company 10+ years ago. At the time they were first Niagara. They were the only bank to give me a chance.In that time I’ve built a very lucrative business. The only issues I’ve had with Key Bank have been with online banking. Once in a while you get someone who doesn’t seem to care so much but the tellers are great here in Norwalk. Some people just need to realize that not everybody has a perfect day, every day and you just might be meeting them on a bad one. Give folks the benefit of the doubt. It’ll make everybody’s day better.”
“North Stamford is a really great branch. Wayne, Antonella, Shahana, and Byron are very helpful and get my transactions done efficiently. The Branch Manager, Mirella, and Assistant Branch Manager, Connie, are really friendly and extremely helpful. As for the Teller Supervisor, Laura, she is also extremely helpful and very knowledgeable. The North Stamford Branch is one of the best branches I’ve gone to. I would highly recommend this branch for all your banking needs”
9AM - 5PM
108 Danbury Rd, Ridgefield“I've been banking with Chase for about eight years from the Ridgefield location and I only have positive things to say. The location has lots of parking, has a nice atmosphere, and I've only had positive experiences. I just do basic banking at this stage of my life so in that regard I am happy. On the occasion I've overdrafted from my checking they refunded the fee when I asked them to. I appreciate that.”
9AM - 5PM
454 Post Rd, Darien“Located in the Post Road Plaza. Orvis, Trader Joe's, Chase.Offers a more secure ATM in foyer, out of the elements. Also has a drive-thru. Handicapped parking and entrance.You can do most all of your banking using Chase's ATM, eliminating those Deposit/Withdrawal slips.”
9AM - 5PM
586 Connecticut Ave, Norwalk“Raquel is the first citi bank teller in my 7 years of banking with citi bank who treated me with dignity, kindness and professionalism for the entire transaction process. I am in awe by her customer service and wish I lived closer to this branch, so that I could have access to this kind of customer service! Thank you Raquel!”
9AM - 5PM
175 Elm St, New Canaan“Ron Cruz amazing to work with, he should be running the CITIBANK of new Canaan, he is extremely efficient, professional fast speed always knows what he’s doing. I highly recommend working with him directly when you go there.”
“Trustco has served my parents for decades. When I needed to manage their accounts due to their advancing age, Mr. Jansz, the manager of the Katonah, NY office, and the whole office were immensely kind, attentive and helpful in managing the process. They were a great help to our whole family in a trying time.”