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February 2024 by Positive Energy
The young obese woman who usually sit's at the front desk near the entrance is very rude unintelligent, mean and she's not very helpful.
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September 2023 by Anita
Not in the best part of the City. Inconvenient for me. Closed my account to a more local bank.
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September 2023 by A “AM” M
Not in the best part of town honestly.
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September 2023 by jmac1946
This bank is awful. I have been acustomer since 2002. I needed documents notarized, so I called and made sure they had a notary. I told them I would be there in 15 minutes. Never once did she say she would log me in for an appointment. I got to the bank and told them what I needed. The manager then said the wait would be anywhere from 30 minutes to an hour. He then said I should go to the credit union down the block being they have a notary. I said being i was a customer I would wait and took a seat. He never asked what I needed notarized. They then logged me in. I waited 30 minutes and was then called. When I told the woman what I needed notarized she said TD does not notarize for real estate. I left and had to drive to a UPS Store 5 miles away to get it notarized.I think when my real estate transaction is done, none of that money is staying at TD. Also, I think it's time to change banks. TD is nothing like it use to be.
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March 2023 by Aisha Anderson
Horrible. When depositing money into the ATM think twice. I have experienced depositing money, receiving my reciept for the deposit and the money posted to my account was incorrect. I don't know if they are trying to steal customers money or what, but it's disappointing and disgusting.
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October 2022 by malik bellot
I just reopen td bank again this passed Tuesday and i tried logging back into my accout yesterdat and i could go through so i tried calling the td customer service and explained to them that my account has been restricted so they said there's nuthin else they could do i even went to td bank branch and try talking to them bout my account has been restricted and i tried taking out money but the guys said he could"ntdo it so i don't know how long my account will stay restricted for.
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February 2022 by Angel Hosch
Insane wait times. Incompetent tellers. ATM always down. This is one of the worst banks in the area.
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December 2021 by S. S.
Took the clerk 4-1/2 hours to open two Business Checking Accounts and One Business Savings Account and one business credit card. If it wasn't for the decent interest rates one these accounts I would have been out of there after the first two hours!
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July 2021 by Tom N
Hyde Park Branch closed stuck using this. Fix your ATM entrance card scanner. It doesn’t work. I’ve used them in other branches and never had an issue. I do t want to hear that its a user error. Either that or add a drive up ATM like in Hyde Park. Right now only a 2 star. Hyde Park Branch was the best never had an issue going there.
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June 2021 by liz dee
I was Really nervous since it's my first time opening a bank account and the guy was very nice. Hopefully the courtesy continues, I understand how hard times are right now
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March 2021 by Abdul-Karim
So far so good in the few weeks that I've been banking with TD Bank. When out of town last week and had absolutely no problems using my card...
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December 2020 by Ali Herburger
I'd Close My Account If This Was My Main Branch!!!!
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January 2020 by Terri P.
Had very unfortunate experience with the policy at this bank has of charging an astronomical fee of $7.00 to cash a check drawn from a TD Bank account . Teller at bank waived me away when I lamented at such a fee stating "then go to your bank and cash it.." WOW. One would not think the employee should have to forfeit $7.00 to cash a check written by a large local employer that has an account at said bank. The policy is in poor taste and there are plenty of banks in the area with superior policies and customer service including several credit unions who treat customers fairly and do not charge ridiculous fees and you should take your business to there and avoid TD bank at all costs.
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June 2019 by Professional Only
The Staff is extremely nice & honest :) way better then the other td bank going towards the galleria !
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March 2019 by Eric K
The staff on the right side, a business area, very kind to express how they were bothered by me, but I'm very still generous as much as giving 1 star.