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February 2024 by Melvin Martinez
Impossible to get someone on the phone, I've called 10 times and tried all different combinations with the robot on the phone to speak to any human and I get hung up on and refered to the website, absolutely horrendous
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February 2024 by Jim Levedakis
Very happy with SAFELITE’s service on my windshield.
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February 2024 by KaSique
Great staff n care
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January 2024 by Jean Sola
Great experience!
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December 2023 by Danny White
I had my windshield replaced here last month. When I started driving it afterward, I noticed that I could hear noise from the outside more loudly than it had been before. It didn't seem like it had been sealed properly. My suspicions were later confirmed when got into my van while it was raining and water was dripping in. How can these guys fail at something so badly when it's literally the only thing they do? They'd sent me an e-mail with a link to leave a review, but it didn't work (because of course it didn't) so I'm leaving it here. I genuinely like Safelite. But from now on I'm avoiding this location.
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October 2023 by DAVID CAMPO
Awesome experience. Great technician. Helpful person answer the phone. No complaints whatsoever ?
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October 2023 by Janet Hernandez
It's been two days, so far, so good. Technician was nice and super neat.
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October 2023 by Miranda Charter
They did a great job! It was supposed to rain the day they came to replace my windshield and I was worried. the tech came before the rain and was able to do it! Windshield looks great, and they put all my stickers back where they were! Convenient, professional & fast! With a lifetime warranty.
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September 2023 by Anastasia Demetros
I discovered Friday morning that I had enough large cracks in my windshield to need it replaced. I was able to easily make an appointment for the next day with Safelite through my insurance company’s app. The service itself took a few hours; this also seemed to be a busy day for them after the storm.I was surprised at how quick and easy the whole process was, and the staff members were friendly and professional. This was a great experience that made me feel better about a concerning event.
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September 2023 by John Walters
After receiving a bb like stone chip in my windshield, the type they just fill, I scheduled a repair through my insurance agent.I was most impressed with how prompt Safelite was sending me an email with the time, date and a photo of the tech coming to my home. Sadly the system broke down when nobody showed up between 8 and noon as promised. Nor did I receive a call notifying me of the delay. Somehow the greatness went away at that point.The job was completed later that afternoon. But it doesn't appear you can depend on these folks keeping an appointment.
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August 2023 by Carl D
Staff was very Professional , Courteous & attentive. Just straight window replacement so no calibration of sensors so visit was fast. Staff was very Knowledgeable and forthcoming with the safelight lifetime guarantee, so if you need glass work Definitely stop by this location and you will not be disappointed.
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August 2023 by Cathy Chimera
Been trying to resolve a warranty issue since March. First the part order got canceled then they finally got the part in and they won't call back for me to get an appointment. Their horrible system keeps hanging up on me. Now they say I have to come to them to get part put on. Nightmare!
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June 2023 by Anna St Pierre
this is the secondtime I had Safelite replace my windshield on my BMW.BOTH TIMES THE TIMER ON THE WINDSHIELD WIPERS WERE NOT WORKING.I have tried to speak to a human being there to get it fixed. I have called 5 times. Looks like I will have to physcially go to Pok to ry to get it fixed. I live 45 minutes away. I am aggravated and angry.I WILL NEVER USE THEM AGAIN.. BUYER BEWARE.ANNA
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April 2023 by Joe F.
Rated one star and if I could put a negative sign in front of it I would!Lets start with the snake oil salesman - Needed a windshield - would not guarantee it unless I bought wiper blades from them at time of install for over $50.00 - rip-off number one! Then you had to buy glass treatment. When I asked what it was after some mumbling of uncertainty I was told it was the equivalent of a wipe down with a rainx like product that you could have bought an entire bottle of to last 2 years for around $20.00 but they charged another $50.00+ for it and required it to maintain the warranty. Thats the second ripoff. Lastly is the glass itself - while it may meet DOT requirements and NAGS standards its checp shit, lacks the factory logo and is no where near the same shade of factory tint that the rest of my windows are -Thats ripoff number three. Now lets get to the real dirt - After install I noticed a line of fresh paint chips all along the roof at the top of the windshield. they said it was like that. yes a couple were aged stone chips but the rest were fresh bright gray untarnished unweathered prime showing clean and fresh on my otherwiose shiny black pristine condition car. Thier answer - we have pictures. let me see the time tamps when the pictures were taken. Our cameras dont put time stamps on out digital photos. Either he was an absolute idiot or just did not want to show what time the pics were taken. I knew what time my car pulled in and wanted to see if the pics were taken before the work or after. they would not show me. Conclusion - almost $500.00 later I have a windshield of chaep glass that doesnt match my other glasses factory timt, has no manufacturers logo top center like what was removed and damaged to my paint in several places all after laying back and even taking the pipe on the over charged rediculouse add on sales they required to maintain the warranty. Never ever doing business with them again at any location. Any establishment that operates like this and is this missleading is one to avoid like a dose of syphilis! My otherwise pristine car now needs over $1000.00 work of paint work on my dime if I wish to have it looking pristine again and I am stuck with a crap piece of glass for a windshield too boot.
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April 2023 by IAM ME (IAMME)
quick and easy service! job was done quicker than expected. highly recommend
