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March 2024 by Chitalian MidasGuy
Absolute Customer Service Experts! The level of concern and care for my family the day 2 of our Toyotas broke down within 30 mins of each other, both Floyd and Gregg showed care and concern for me and my family that night and made a terrible situation, just a tad bit better! Fast response too!
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December 2023 by Eric Baccomo
had to get my car picked up because i slammed into a curb when coming out of a turn. the first person that came by to help was really nice. he made me less stressed and was actually helpful. but the next one that came around tried to tell me the fix would be too much i would be better off giving them the car for free without scrap value. never again will i use them. i would rather be stranded and leave the car than get their "help". if i could leave 0 stars i would
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October 2023 by Daniel Blackburn
I know that no one wants to need a tow, but these guys make the experience as smooth as possible.They take pictures at pickup and drop off to ensure that your vehicle is in the same condition as when you left it.This came in handy for me when my car was damaged while I'm the dealers possession. They tried to claim that it arrived damaged, but I called the driver and he had the office send me the pictures to prove that the car was pristine when it arrived.They even followed up to see if the dealer took care of the damage.Thanks guys.Service: Car towing
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September 2023 by Ashley Stegner
EXCELLENT service. I used the road side assistance through my insurance and Redl’s was responsive, fast, and thorough. I called because the text from my insurance said it could be up to 90 minutes; they were at my location in less than 10 (I was close to their shop, which helped). The gentleman who towed my car was personable, and waited with me until my partner came to pick me up. 10/10, absolutely recommend!Service: Car towing
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September 2023 by Sepia Prince (A. Caleb)
I'd like to take a moment to praise Matt, the two truck driver who bailed me out of a jam off of Route 9 on South Road, and towed my vehicle to the mechanic. Smart fellow, resourceful, and friendly. Thanks a lot to the team at Redl's Towing!Services: Car towing
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July 2023 by Kelly Croushore
I wish I could give Greg 10 stars. He arrived super quick, knew exactly how to maneuver my vehicle out of a difficult position in order to get it onto his truck. Not to mention he handled my vehicle with caution leaving no marks or damage. Very efficient and knowledgable work and a great guy in general! I can’t thank you enough Greg!
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May 2023 by P Lemons
Our roadside assistance contacted Redl's Towing for our daughter when she locked her keys in her car. Redl's was quick to respond, and the driver was friendly and chatty during what our daughter thought was a very stressful situation. He put her at ease and had her car unlocked in no time! Thank you!Service: Car lockouts
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May 2023 by Michael Spoto
This was honestly the most timely and professional experience I have ever had with a towing company. The gentleman who showed up was skilled and highly proficient, professional and got me to my destination quickly. Truck was well kept and very clean inside as well. I would highly recommend them if you need a tow!
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May 2023 by Donna Kehler
When my college daughter's car failed to start leaving her stranded in a Target parking lot, we used the Geico app to initiate roadside assistance. Eric Redl arrived 20 min earlier than the app predicted and provided hands down the best towing customer service I've ever experienced. Once he determined that the battery wasn't the issue and the car needed to be towed, he assisted in finding a local shop with experience in repairing our model car. He made what is usually a very frustrating experience an easy one, especially with me being 2 hours away in PA. Thanks very much for your help today Eric!!Service: Car towing
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April 2023 by Jennifer Izzo
Used Redl's to tow a car that was immovable in a garage. I was able to set up the service ahead of time. Greg was great!! He removed the car with ease and was very friendly and courteous. Highly recommended!Service: Special vehicle towing
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March 2023 by Kirk Richichi
When they made a mistake on where I was going, they adjusted the bill accordingly. They could have kept the extra money, I appreciate the honesty. The driver was very professional and the truck was cleaner than my house
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February 2023 by Chloe Eckler
I hit a deer and totaled my car early in the morning on my way to work. Redl's was there minutes after I called them! The driver was extremely kind and helpful. 100% recommend.Service: Car towing
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December 2022 by Ricottaar5
This review is so long overdue. Picture this: it’s a Thursday night in November 2018. The first snowfall of the season. Everyone forgot how to drive, and the roads were wild. My car (without all wheel drive) got stuck in the snow, holding up a parade of cars behind me. I became very anxious as I didn’t know what to do. To my surprise, Redl’s Towing was passing by me. I pressed my face and hands against my window, making eye contact with the driver. He saw the helpless look on my face, and turned around to help me. He towed my car safely to where I needed to go. Didn’t charge me. The man’s name was Ronnie, and he really helped me that night. Thank you Ronnie & Redl’s towing!!!
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September 2022 by John Taylor
A friend of mine who runs an auto shop recommended me Redls Towing, had an emergency issue with one shop not being able to work on my transmission, so I called explaining my situation and the girl on the phone told me they were busy, but they could work me in, not only did they work me in but came much earlier than expected, overall the nice girl on the phone was easy to talk to and the guy who was towing was also very niceServices: Local hauling
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July 2022 by Tyler Perry
Long story short it was a bad accident and Redl's came within 2mins. Second time using them. I 10/10 recommend them.So I was driving Southbound down Rt. 9 inthe right lane and at the moment I am passing main st(wappingers) on my right, the car on my left(not watching it's blindside) makes a right turn into me trying to exit onto main down the wrong way(because he missed his exit?).Services: Special vehicle towing
