-
March 2024 by Vanity Jay
I just left about a hour ago and didn’t get any names of the girls who was working but let me check the receipt hold up ….. sales Operator : 77420N. But this isn’t even about her as she seems autistic and needed assistance it for the employee working with her who was sitting on the cash wrap on the phone not helping her coworker who due to her conditions and frustration was coming off as a attitude which as a parent with a child who is autistic can be misread. She shouldn’t be working the register. And the employee who was on the phone shouldn’t had been on the phone and sitting on the cashwrap like it was her house. No one greeted me or my grandmother. Everyone seemed irritated. Customer service was absolutely horrible. Which makes shopping there not my first choice I will find another Rainbows elsewhere. A district manager really needs to get them together. Folded my clothes and threw a bag to my grandmother to put the purchased clothes in is HORRIBLE. And if the girl is not autistic then she needs to be fired actually both of them need to if that is the case. I had to really take a deep breath because the amount of rudeness was crazy and espically to my grandmother. Old me would had flipped that store upside down! Someone please revisit this store and get them right before someone does !
So you know who was working at the time
Date : 03/07/24
Time : 11:37 Am
-
January 2024 by Corinne
The place is decent. Like the average rainbow shop. Been to one been to them all. Only this one the workers are rude with zero customer service skills
-
October 2023 by Choc Cakey
Been a dedicated shopper here since 2018 !!! I come all the way from Peekskill to shop here. Never had any issues here, staff is very friendly and assisting. I used to work in Wappingers and I would stop in on break and shop.
-
June 2023 by Clara Watterson
Arlene Wood customer service stinks. Never had an experience like this here. I know I interrupted her eating her McDonald's to make my purchase but she need to go the hell home if she can't talk to customers with a little more respect. Absolutely disgusted today by her
-
June 2023 by Val Rose
Bad costumer service
-
April 2023 by Rosa Williams
Always can find something. Even if I don't need it! Love them ladies
-
January 2023 by Mildred Singletary
Rainbow is my store it's a great store to shop
-
November 2022 by Madiha Rani
Very good place to find something decent ,Love the shoes, but I think they r bit pricy for me... but overall it's good place ...
-
August 2022 by Lisa Freeman
Wide variety of plus size clothing up to date and reasonably priced!
-
June 2022 by BECKY T
Love it
-
June 2022 by crystal the scholar
Alot of the clothes was cute the shop was clean and everything was priced well jus wasn't anything
-
April 2022 by saruska juszkiewicz
Beyond discusted with, costumer serviece today . I just left a very abusive relasionship I will get to the point a few seconds. I drop housands worth of dollars on this store all the time. I have this one problem with this one girl who works their. I figured who she was real quick after her atuited changed when I said my car got broken into by my ex boyfriend. Normaly I never have problem with other staff mebemers . Neither , nor do I have problem with Shanon who is manger. I want to exhcange another item for the same item . I did not have the reciet becuase this white girl who works' their never gives me the reciet .... as soon as she kept , saying I was the one who had the atttutited on her I flipped out on her. I kept pressing on her what is your problem .Last time I check , keep the family drama at home or for the streets. This store just lost a loyal costumer who always drops like 500/ 10,000$ in to the store. I came in their because I supported the cause of company on women abuse . I no longer will support this company, because their are women who support other abusive Relaionships . Witch is never okay ... sorry but todays costumer service today was terbile and highly gaslighted.
-
December 2021 by bubblybobbatea
Alot of the clothes was cute the shop was clean and everything was priced well jus wasn't anything
-
October 2021 by Flo Duncan
The go to for clothes and really kind to the purse
-
June 2021 by Angelina Merando
Got the fishnets i wanted and they fit perfectly! Love the store
