10AM - 8PM
646 Main St, Poughkeepsie“This AT&T store is great. I worked with the manager I believe his name was Mark, he was amazing. He knew exactly what he was talking about when it comes to all this billing and AT&T stuff. He explained my bill step by step and set me up with a new plan that saved me money and got me into my new phone. He made it such an easy process. I also worked with Alani and another gentleman there Mike, the sales representatives that were both professional and attentive!! Thank you everyone in that store, everything was great. Give these people a raise!!!”
“We had a great experience with purchasing a new phone. Anthony Fusco was amazing to work with. He had a lot of patience, knowledge in helping us decide a phone that would work well and was extremely pleasant. My husbands phone broke and we came in less than a half an hour before closing and he was more than happy to help. I cannot express our appreciation for the top notch service provided! I have been a Verizon customer for several decades and this will be my “go to” store from now on! Thank you!”
“Samier was astounding at helping me. I switched from Verizon and I am now saving over $50 a month and the service has been better. Highly recommend coming to this store.”
“We swung by on a whim to take a look at some options, with no real purchases or upgrades in mind. We were greeted right away by Kyle. We started by explaining that one of us wanted to reduce the lines on our wireless account - and he proceeded to spend the next 2 hours helping us troubleshoot with Verizon corporate to get us the best possible discounts for the account.Kyle never pressured us to purchase or upgrade anything, but presented us a lot of great options and broke down the price and service differences for us. We ended up upgrading one line because of the deal he found for it. He also helped check and link our Fios account to get us even more discounts.We felt like Kyle was very upfront and honest with us. He really went to bat for us when dealing with corporate. Based on the service we received, we are definitely planning to come back when we're ready to get new devices.”
10AM - 8PM
718 Dutchess Turnpike Suite #2, Poughkeepsie“Service was quick and professional. Cynthia knew her stuff and had me in and out of store very quickly, despite drama occurring in the store with another customer.”
“This location was superb. All other locations have changed things in my account without my permission or advising me !!" I then have to call to fight to have them put back on . Some grandfathered in options they no longer have. This location was extremely helpful, and I will recommend it to everyone I know and I will continue to go to there . They're Absolutely the best !!! Highly recommend. No pressure , no adding features unbeknownst to me , no surprises straight forward and give you exsactly what you asked for .. Nick was the person who helped me but the other staff (unfortunately I didn't get thier names were also wonderful and helpful recommend any rep at this location)”
“I'm so please with the excellent customer service that I received, and some of the fabulous promotions that are available at this location. I'm going to be adding 4 more lines , the promotions are unbelievable ? thank you Joshua & Hailey”