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“I have the most kind/empathetic experience every time I go to bank with MHV.. I absolutely appreciate account manager Monica Simpson at MHV she has always shown me so much patience, kindness, professionalism.. making sure my needs are met, while giving me a wealth of knowledge in making important decisions.”
“Working with Samuel has been a breath of fresh air for us at TrustCo. He is willing to research to discover the "why" and "how" procedures work or don't work for us and then offers suggestions that bring results. If we need to look at new paths for our company, Samuel is there to guide us. Samuel is very professional, polite and a pleasure to work with.Thank you, Samuel.”
“This is the best bank ever all the ladies in the apple valley center bank are the sweetest people u want to hang around with and have a little conversation together”
“I've been banking with Ulster Savings Bank for over 25 years and it's always a pleasure to see the friendly people that work there. Everyone is great and I look forward to seeing Selene and her co-workers, always smiling and filled with positivity.”
“I am always greeted and treated well. I have gotten several car loans from. T.E.G. My loan rep. Sharon is a sweetheart and all around great person. Very friendly and personable. Cashiers are always polite, friendly and helpful. Always for me a great experience. Thank you, T.E.G. Federal Credit Union.”
“Just met with George to close my savings account and he was awesome! So helpful, warm and friendly. The process was efficient and easy. I’ll also add that my experience with the tellers have always been excellent - warm, friendly and efficient.”
“Commerce branch is the best branch. Always the most helpful. Looking to see TEG out in the community more at events! Love to bank here and have been a member for years.”
“Jim Mcardle and his crew are absolutely amazing. I started a lifelong business relationship with Vince L back in 2002 and have experienced a level of service that is unprecedented. From Vince to Liz and now Brandi; everyone in the group is amazing. Over the years in business together some have asked me why I chose a smaller regional bank for my businesses, family and other personal needs. Well now the shutdown has led to the need for gigantic assistance with the government loans and the neigh sayers are still waiting for the "too big to help" banks. Unfortunately, many of our good small businesses locally are suffering as these giants are protecting themselves and forgetting about the small and mid size businesses. Instead, Jim and his crew have made it their mission to assist the region. Do your research and you will find that these loans give little profit to the bank and come with tons of work (probably why your big boy banks are refusing to help you) My recommendation to you is to switch all of your business to Rhinebeck Bank. The short term consideration you give them will be repaid ten fold with a level of service and commitment you will never find with those too big to care organizations. Lann Rubin II”
“Rindala was very professional and helpful. She made my experience and my husbands’ experience so easy and stress-free. She explained everything to us and really took the time to help us. Thank you Rindala and M&T Bank!”
“I had such a great experience at this branch. I needed to have a few documents notarized and was able to make an appointment online. It was super simple. Once I arrived at the branch, the traffic was being regulated to ensure a safe environment. There weren't a ton of people just walking in and out. You also were required to wear a mask. Here's the best part. When I went in for my appointment, I was immediately taken to a notary and I was in and out within 5 mins. UNHEARD OF! I hate going to get documents notarized at other locations because I usually have to sit and wait for a while. Once I was even told there was no notary available after waiting for a while. So frustrating. This experience was amazing and zero stress. I'll be coming here for now on.”
“It's not often that people review banks, but the few times I frequented this location was delightful. The teller was engaging, mature and competent. Also, the Vanessa Williams looking Supervisor, maybe Manager was really polite and seemed to remember me despite my lack of visits. They have a solid operation.”
“I was Really nervous since it's my first time opening a bank account and the guy was very nice. Hopefully the courtesy continues, I understand how hard times are right now”
“I left a review a few weeks ago, and to my surprise, I received a call from management. When I called back, I spoke to Erin, who was so apologetic about my previous conversation with CS. She understood my situation when I explained it and promptly reversed those fees as well. It was a huge help. I wish all their employees were that good. Thank you so much Erin for all you do.”
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“The ladies here are always so welcoming and friendly! I’ve used the “big banks” before and you don’t get the type of personal service like you do here. And particularly this branch. Kathy, Tina, Alina and the girls are always so wonderful!!!”