-
December 2023 by Meredith Menzenski
This was my first time at Goodyear and by far it was an amazing experience. All the staff there were so kind!! Jon explained in detail what needed to be done on my car and if there was any confusion he would take the time to explain until I understood. Thank you to Christian for getting my front tires on and changing the bad sensor. The safety check system is wonderful as they take pictures of everything they check and rate your car on what needs to be done immediately, what can wait and even the parts you do not have to worry about. Once they complete the safety check, it goes straight to your phone so you can see what the mechanic checked. Thank you again, Goodyear!!!!
-
March 2020 by Nick B.
Always friendly, knowledgeable, and quick turn around times. I have been going here since I was in college at Marist, so about three years now and always will try and get OEM parts if possible.
-
August 2019 by Patrick G.
Excellent service!! They tell you what's wrong after a thorough evaluation. They are straight forward and do not try to surprise with any hidden charges. They keep detailed records of your car and make sure you know of any up coming services for your car. I have all my cars maintained there and will continue to do so for years to come.
-
August 2019 by Ashley W.
I just recently moved here from TN, and I had shopped around online for a place to take my car. After settling on North Road, I brought my car in for an estimate on replacing my brakes and rotors. After inspection, John took me out in the Bay Area to not only explain, but also to show me that they really didn't need to be changed; however, they did recommend some other small things that needed to be repaired/changed. I am more than pleased with the customer service and honestly at this shop. They couldn't have been more polite or helpful. I highly recommend their services, and I know that I will most definitely be back!
-
February 2019 by Mark M.
John and his staff were extremely, helpful, honest, and repaired my car very quickly! They recommended new Goodyear all-terrain tires for my truck that I got to run a lot today, and I love them already. John kept me updated throughout the process while my truck was in their shop. They also let me keep my car in their garage an extra day because the snow made it difficult for me to get there and retrieve it. Very satisfied with my experience at North Road Auto.
-
September 2018 by C M.
I highly recommend North Road Auto. Very professional, patient, and honest. They diagnosed and corrected a problem that 2 other garages could not. I will definitely be using them for all my auto needs.
-
May 2018 by Carson M.
Can't beat this place! Gave me a ride to and from work when I dropped my car off. Honest, knowledgeable, professional service. Customer for life.
-
March 2009 by A Google User
the customer service for this place sucks....i called them trying to find out about a tire and after having me on hold for about 20 mins...i finally got someone who just placed me back on hold without even warning me...thats not the way to treat a potential customer.....
