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March 2024 by Stephanie Santiago
I want to give a big shout out to the Edible Arrangements in the Poughkeepsie location for their amazing service and beautiful arrangement!!! I was having a hard time choosing an arrangement to gift my friend and Marlin gave me some great options for the my specific occasion. When my friend received her arrangement, her face lit up. Absolutely delighted!!The staff at Edible Arrangements are the best!!!
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March 2024 by Ashley
Spent over 100 dollars worth of arrangements and the next day I found molded strawberries. My bf took it back and one of the workers agreed that there was mold, apologized, took it back and told us the manager would contact us. We wait 3 days to hear back from the manager and only because I called. The owner tells me there are no molded pieces and she refuses to help. Order from somewhere else. My boyfriend has spent over 500 dollars on arrangements in a year from here! The least she could’ve done is give us our money back or make us another arrangement worth what we originally paid. I only had 3 strawberries before I noticed the mold. Disgusting customer service.
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March 2024 by Drayvon Carmichael
Gabby was amazing! She is an awesome example of going above and beyond customer service. She makes you want to buy more items!! Great job Gabby and thanks for the awesome, fun, and memorable experience.
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March 2024 by Zafar Ahsan
Kam and the team at the edible store in Poughkeepsie saved my life! Forgot my anniversary and they were able to get me a board delivered same day! My wife was very impressed too.
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March 2024 by Alex Carson
They were very diligent, polite and responsive to any questions or favors i had,
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February 2024 by Vanessa Rodriguez
Edible Arrangements delivery was on time Love this place.
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February 2024 by Hailey Conston
Cameron from Edible Arrangements called me to ask if I wanted to repeat my order from the previous year for my father's birthday. I accepted the offer, and then it was not delivered to him on his birthday. I called asking for it to be cancelled and refunded and instead of taking responsibility, the blame was placed on myself, the customer. I have worked in retail management and understand the principle "the customer is always right." I was refused a refund or a discount, even though the product did not get delivered on my dad's birthday. Please do not solicit sales and then not deliver on your end. I will not be purchasing again.
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January 2024 by Samantha Bailor
Ty to everyone I talked to.. today is 1 year we lost our youngest daughter someone sent something to the address and left 8 was so upset cause of the reason it was sent.. it was fixed ty everyone I needed this today
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December 2023 by rosy rose
Great customer service. The basket I ordered was coupled with a mug. This store didn’t have the mug at that time, so they called me and offered options on how can they accommodate the order. Store kept me updated with the delivery time and replied promptly to my questions. Will do business with them again.
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December 2023 by Karl Usher
Thank you Cameron for taking my phone order for the Get Well fruit arrangement! You were a pleasure to work with and can't wait for our friend to receive her surprise!
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December 2023 by Tiffany Smith
Highly recommend this location! Cameron did an awesome job! My Lola cried when she saw the gorgeous flower arrangements!
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October 2023 by Sarah S
Joe loves the flowers and the sweet delights dessert trio box.Thank you so much for the beautiful packaging, the punctuality and the sweet gesture (extra cookie ☺️)! Everything was perfect ?.Merci beaucoup.
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October 2023 by Taylor Smith
Received an edible arrangement today and the strawberries are WAY passed their prime. They were so extremely mushy. Very disappointing.
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October 2023 by Parag Wagle
I called Edible Arrangements right when they were closing and asked if I was able to stop by quickly to pick up an arrangement that was already premade. Not only did the employee say that it was okay if I came by, he then took the time to put together a fruit platter from scratch for me which kept him there an hour after they closed. The service is amazing there!
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August 2023 by Julia Truitt
I placed an order today for the first time and Cameron was spectacular at helping me choose the best birthday box for my boyfriend. I told him what I was looking for and he suggested multiple different options and let me know about balloons and cheesecakes as add on's. He was very kind and personable throughout the entire phone call. He helped me create the perfect surprise. I can't wait for it to be delivered! Thank you Cameron and Edible arrangements! 5/5 experience