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December 2023 by celia s.
I love the Staff from the receptionists to the technicians ( today was Angie) to the Assistants ( today Jess) to the most caring , sympathetic, warm, knowledgeable Veterinarian Dr. Michele BestHall. They all welcome you with a smile, my Shitzuh loves them, they spoil her with treats. Dr Best Hall is very thorough and very gentle with the animals. The office as well as the rooms are extremely clean. I would highly recommend them.
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August 2023 by Courtney P.
I began using DCAH over 20 years ago with our previous dog. We were thrilled to find a kind, compassionate vet who even called on Thanksgiving to give us an update on his condition. I have been bringing our new Yorkshire Terrier since we got him 17 years ago. His health rapidly deteriorated in the last few months. He was blind, deaf, not eating or drinking and incontinent. He was too weak to stand and was whining in pain. It was incomprehensible to me that when I called to put this poor pup out of his misery and told they couldn't give us an appointment for almost two weeks. I implored the receptionist to as least ask the vet. The reply was this was not possible and I could take him to an emergency vet in Brewster, but there was nothing she could offer. What is the point of having a regular vet for over 20 years if they can't help in the time of need. It seems this establishment has grown so large they no longer valued long standing patients. When I called to cancel my appointment bc I found a compassionate vet, I was told to call if I needed anything! Too little, too late!
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April 2023 by Jason D.
This place severely misdiagnosed my dog who ended up going through several useless painful therapies. once again, he was misdiagnosed, didn't want to run tests, where he could've been treated for his actual problem and ended up passing away because of it. They took zero blame for the misdiagnosis like my best friend of 11 years didn't mean anything. I wouldn't go to this place if it was the last vet on earth.
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January 2023 by Elizabeth Bullock
My cat Felix goes here! Love Dr Haight❤️
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August 2022 by Monique D.
I've been bringing my pets here since 2010 and there's a reason! This past week I brought our rescue Dobie in for her routine allergy shot--something the techs would usually do. Dr. Haight just happened to be walking by and noticed that Maggie didn't look quite right. She stopped what she was doing and did Maggie's physical (which wasn't scheduled until the following week), and caught a double ear infection. So thankful for her--what a difference it makes when your vet knows and loves your animal! Will never go anywhere else if I can help it
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August 2022 by Ingrid P.
I took my pet to this hospital and he was turned away causing him to die 3 days after. The vet never even came out of her office to meet him. It is extremely tragic and unforgivable to be an animal care clinic and not give good service and still ask to get paid or worse as in my case to have not examined my pet and killing him over pure neglect. If you care about your pet stay away from this clinic it's very unprofessional and careless.
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December 2021 by William P.
Extremely caring Doctor and staff been going there almost 10 years and they are not pushy let you make your decision on your pet and are very well priced compared to the other vets.
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November 2021 by Steve
Very friendly, and compassionate staff. I felt so comfortable with their professionalism during the exams, very thorough and took the time to answer any questions
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October 2021 by Alec P.
Our dog was attacked by another dog and had bite marks.. so I took her in to make sure she didn’t need any stitches.. I was told by the nurse that “the doctor did a quick look and she was going to need stitches”. And that I had to leave her there all day.. so come 30min to close I call and I ask if my dog was ready.. they said yes and asked me if I wanted to get blood work done to make sure she’s ok with the medication they wanted to prescribe to her.. thinking they know best I said yes.. turns out they never even gave her stitches.. apparently she didn’t need them even though she said earlier that she needed stitches.. so I was charged for keeping her there all day (why was she even there all day if she didn’t need stitches.. they didn’t even bandage her up.. they just cleaned the wounds.. which any idiot could do).. and she was only prescribed antibiotics (which my friend who’s a vet in Florida said they blood work was just a way to get extra money.. wasn’t needed for a healthy young dog for antibiotics… LONG STORY SHORT.. THESE PEOPLE ONLY CARE ABOUT THE CASH AND TAKING ADVANTAGE OF PEOPLES LOVE FOR THEIR ANIMALS. GREED. NEEDLESS TO SAY WE WILL BE TAKING OUR ANIMALS ELSEWHERE
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March 2021 by Word of Bird
Very friendly, and compassionate staff. I felt so comfortable with their professionalism during the exams, very thorough and took the time to answer any questions
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October 2020 by Kevin P.
I've always been very appreciative of all the regional Veterinarians and Vet dentists that have helped our 10 aging formerly feral cats, but I had to thank Dr. Cannan for being an exceptional diagnostician. I can't imagine anything harder than reading an animal's mind when they are in pain, (when tests may not show a problem) so to be great at figuring out what their disease is, is truly a unique gift. The Dr. and her staff have always been incredibly loving when handling our cats. Her staff is always so enthusiastic and helpful. This coupled with an exceptional ability to cure our animals makes us forever grateful to the Dutchess County Animal Hospital. Keep up the great work you guys!
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December 2019 by Daniel P.
Dr. Cannan and her staff are consummate professionals. Not only is she extremely skilled, but the the staff are accommodating and friendly. As local , I chose to take all my pets to her, despite the numerous choices of other skilled Vets in the area. Neither me , nor my pets have ever been dissatisfied. * and FYI , whenever you see one bad review in the background of 9 five star reviews , you have to question it , especially if there is a bill involved .
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May 2019 by Anna C.
I am new to the area and chose this place as it is less then 5 minutes from my house. They are wonderful. My cat Clementine was diagnosed with feline stomatitis a few years ago but it was not really a problem other than her killer breath. Lately she's been super vocal and annoyed and figured it was time for teeth extraction. They were very informative. Sat down with me and showed me where all the teeth were that they had to pull(only 5) and went over post op care and she went back for her check up and everything is all good. Clementine is noticibly much happier. Staff is super friendly and professional, the place is clean and they are quick.
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April 2017 by Irving W.
Took my rat here today to get an ear infection and possible tumor checked out. They did a great job handling him and checking him over throughly, and Dr. Canan was incredibly sweet throughout the process. The service was good and comparatively affordable considering that his first checkup was only one dollar. I would definitely recommend this vet and I will be taking my baby there for the rest of his life.
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December 2016 by Brittany K.
I will never use this animal hospital ever again there team was not informed correctly on the proper services or procedures that needed to take place from the time we walked into the door. My husband and I came to this animal hospital to get our dog punky his much needed surgery. The only reason we came to this establishment was because of the amazing surgeon but the staff was horrible. The whole reason we came here as well was because they accepted the care credit card and offered the 18 months for the 5 visits my husband and I made sure they offered the 18 months zero perecnt even after the first time my pup was supposed go in for surgery and couldn't because of his bowel problems we used the care credit and they put it through for the 18 months. After the dog had his surgery we used the care credit and the animal hospital put it in for 6 months to pay it before 30 % interest hit. The surgery is 3000.00 after talking with care credit and them telling my husband and I that we have to talk to the animal hospital to get it fixed we did so. We spoke with Terry and she then told us how they never offer 18 months and she spoke to her staff about not offering 18 months and said she is sorry there is nothing she can do. We tried to explain to her that we would of used a different establishment if this was told to us from the beginning and it is not our fault that their staff was uneducated in this matter but Terry didn't care and said there is nothing she can do but after calling care credit again they told us that all she has to do is change the months but because they have to pay a percentage that's y they won't do that for us. So now we have a 300.00 Bill for 18 months and a 3000.00 Bill at 6 months. This place is horrible I wouldn't recommend this animal hospital to anyone. Even after the dog got his hips repaired there was no follow up appointments made, one minute the stitches were dissolving the next we have to come in 10 days later. There was no option of physical therapy and even after picking up the dog after surgery they forgot to give me a harness so he could pee without hurting him and almost forgot the cone. Needless to say if u want an educated service staff who knows what their job is don't even think about coming here.
