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October 2024 by Charlie Klesse
Salesperson very friendly and knowledgeable. Good price on mattress
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October 2024 by Meagan Carter
Very efficient.
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October 2024 by Sunshine and lollipops
Katie was very professional and personal . I was happy when I left the store
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October 2024 by Jacqueline
Always a wonderful experience!! Larry and Tammy has made my most recent experience wonderful and effortless for our full satisfaction.
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October 2024 by Martin Connolly
Very helpful associates
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October 2024 by Vanessa Johnson
Went in to look at mattress I was promptly greeted by the store manager Larry who was very pleasant and polite. The store manager sent sales associate Tammy over and she was a amazing I went home feeling confident about my purchase.
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October 2024 by Moreno Family
Excellent service
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October 2024 by Lisa Argyle
We had to order various pieces of our set. Although we have not yet received our furniture, I’d like to say that our experience was excellent. Our salesperson was extremely knowledgeable about all aspects of the furniture. She was able to answer every question we had. Also she moved furniture from an opposite end of the store so that I could mix various pieces together and see what they look like. I don’t know why I waited so long to choose Bob’s!
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October 2024 by Carly Fitz-Henley
Our salesperson Nicole was awesome. I loved the selection that was offered
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October 2024 by Rico Ribet
Our sales person is Mirabel …
Excellent Person besides being a great sales person !!!
Very Personable- Very Informative-
Would I recommend her?
Absolutely!!!
Rico & Dot Ribet
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October 2024 by Grace Bonvissuto
Donna R is an angel on earth
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October 2024 by Kimberly Brown
We went to Bob’s Furniture looking for sofas for a cheaper price because my daughter’s original sofa set fell off of a truck. Donna Bee was very helpful. She found a set for the girls, at a wonderful price for their new place. We’re so happy! Thanks!
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October 2024 by Diane Lagana
Great customer service. Sales associates and manager very helpful
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October 2024 by Cassandra Moseley
I am not one to leave reviews at all even when warranted for bad service but unfortunately I just experienced an awful customer service experience. I want to preface and say Sherri my sales associate who worked with me to find my couch and home designing was absolutely wonderful and such a pleasure. The bad review comes in where I needed to pay for my new furniture over the phone, not only did my call just keep getting transferred but consistently dropped and hung up on. Finally after getting through to a Representative, I’m told my couch is on back order. I then get in touch with a store Representative (Adeen I believe) and am told my couch is not on back order—wonderful news. However when trying to schedule delivery I’m told that there’s only dates in October and they will not currently take my order unless I accept the offered delivery dates (not at all what was discussed in stores). I’m then told to not order until I have my keys to my apartment (store was well aware this will be a brand new place with my move in dates written down). Then I’m told I need to come in to pay for my order (I don’t live in the area) and then I’m told the store is closing so I will need to hang up. I’m just astonished, I spend all evening trying to get in contact with store and then for all of that, I’m just in complete shock. I really appreciated everyone at the physical store, however, this was a huge turn off.
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October 2024 by Toni Kingsbury
The sales person (Tammy) was not only helpful but very personable. She was knowledgeable and added no pressure to our decision and purchase.
