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June 2023 by Joanne D.
My oil sensor light was on and I received several alerts from Starlink, so after checking the oil and following the directions in the owners manual, I made an appointment. They said they would do an update and fix the problem. My husband waited for 2 hours while the problem was supposedly being resolved. We were headed downstate, to see my mom who had been hospitalized, and had not traveled more than 150 miles when the light came back on and I started receiving email alerts from Starlink again. Frustrating that we need to drive to another appt, (with the price of gas) need to sit around for hours and hope that this time the problem can be resolved.
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March 2023 by Leon Cantwell III
Purchased my vehicle from them a couple years ago. Took it back to them for repairs when I began to notice the smell of engine coolant coming out of the blowers when I ran the heater. 2 visits and $1,600.00 later and the problem persisted. Ended up using dish soap on the exterior of the coolant piping and an air compressor to blow air out my coolant line to find the leak. The replacement part cost me $30. Fixed the issue myself. No problems since. Never taking another vehicle to these guys ever again.
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March 2021 by Lee G.
Fantastic customer service. The service staff were very helpful and polite. And the service manager introduced himself and asked if there was anything else I needed. A very pleasant surprise. The work was done well and promptly. I am very pleased with the whole experience. Also, I appreciated the good coffee and fast WIFI in the customer lounge.
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September 2020 by Richelle Paul
Shane Hall and the parts department are the best!! They took really good care of me today!!
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February 2020 by Roberta Newman
They are always polite to their customers. I have to make an appointment with them for my 2019 Crosstrek when wx is better!
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August 2019 by Kelly Hennessey
Always a great experience ! Thanks Chris for putting me in a new car when I had no intention to purchase that day !! It was truly a fun business deal!
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July 2019 by Nadine Irvine
Highly recommend Chris Matott!! He made the buying process fun and easy. Everyone at Barstows were great to deal with and I plan to buy all future vehicles through them!
