9AM - 5PM
6554 NY-56, Potsdam“Great local bank! my parents have had an account for as long as I can remember and I have had one for the majority of my life. Tellers are always friendly and customer service is great.”
“It's overall a good bank but being closed on certain holidays gets tedious when your job issues checks on those holidays, then all you have is a useless piece of paper instead of a paycheck”
9AM - 5PM
17 Elm St, Potsdam“Not a Key Bank account holder, but they were so helpful and understanding in helping me! I am so appreciative of your patience and kindness, you went above and beyond!”
“A big thank you to Nate in the Malone office for all of the hardwork you put into getting us a mortgage for our new build. You made the process simple and quick! We really appreciate everything!”
8AM - 4:30PM
One Pioneer Dr, Potsdam
“I opened my account this week at the Potsdam office. Courtney helped me open an account and it was such a smooth and easy process. I hit a bump in the road signing up for online services and when I went in the next day Jami was very helpful. The next day I was still having problems, called and talked to Courtney and it turns out this time it was me, not the app. But she was so respectful and kind about it! I am looking forward to banking with them for a long time.”