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June 2024 by Brittany Cummings
BEWARE: Who expects their customers to pay $70 return shipping on a $140 order? Safavieh does. This detail of their return policy is not clear or easy to find.
After 13 emails from me to them with maybe 5 responses and multiple phone calls I was told they would give me a $25 concession. They wouldn’t even send me a label. I have to do it.
Make sure you are ok paying for shipping yourself if you want to return your purchase!
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March 2024 by Jorge Rodriguez
I went to 2 locations in Long Island, the showroom in Manhasset and the outlet - warehouse at Port Washington and at both places I had a great shopping experience . Great selections along with the great, great service at both locations thanks to to ms. Osborn and mr. Rouhani. I will go back and do more shopping.
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October 2023 by Brooke Pomerantz P.
Amazing service, Neil and kami were extremely helpful with helping us find a beautiful couch and rug. Kami went through countless rugs with us, and Neil made sure we got a great deal on the couch including setting up delivery. There were so many great pieces here and we will definitely be coming back to furnish the rest of my home.
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July 2023 by Safavieh
I worked with Megan, bought a new coffee table and it was delivered 2 days later. I got 70% off and it looked excellent in my living room.
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July 2023 by Danya Harnett-Robinson
Quality items, difficult managementThis location has some great pieces if you’re willing to take the time to search carefully. It is worth the effort. The staff at the outlet are helpful and kind, but beware of management. Hopefully no one else has the experience that I had, but dealing with upper-level management was extremely challenging. Overall, the experience was still worth it, but I wish I had known what to expect with management given all of the issues.
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January 2023 by Shanette V.
We always love dropping into this location - there's so many incredible pieces! Neil & Megan were beyond helpful in our recent search for a new sofa. Neil went above and beyond to take care of us. We are beyond happy with our purchase and couldn't be more excited with our new sectional that arrived in just a couple of days - clean and installed to perfection. Thank you!!
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December 2022 by Johnny
I worked with Megan, bought a new coffee table and it was delivered 2 days later. I got 70% off and it looked excellent in my living room.
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September 2022 by Frank Mastacciuola
My wife has been shopping for teak patio furniture all summer long-prices are extremely high. We came to Safavieh and received incredible pricing and outstanding service from the sales staff through the staff that helps load the furniture onto your vehicle. Will definitely go back for in home furniture too. Great experience!
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May 2022 by Weina Sun
Thank you for presenting such beautiful ? furnitures!! It is just so STUNNING ?This store inspired me so MUCH about LIFE and VALUES. Definitely will make more ? to buy more ✨✨✨items. Currently we ordered bedroom sets. We will come more often lol I hope so!
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April 2022 by C E
Waste of time. Many items are damaged beyond repair. Retail prices on items and have to check with manager for every price. Don't waste your time.
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December 2021 by Lwb Lwb
Great to go see what is available on sale. Saturday, I believe it was Meghan who helped us, forgive me if I'm wrong about her name, but she was an excellent help. She checked into anything we showed interest in. It's a huge warehouse space and lots to take in. So having her assistance was everything.Thank you
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October 2021 by Suzanne S.
This store is purportedly a warehouse but the prices are not discounted the way customers expect from a warehouse or an outlet. The furniture outside was faded and weathered but the prices were as high as or higher than Safavieh prices on Amazon. Inside the warehouse many of the pieces were damaged and the discounts were stingy compared to the poor condition of the goods on offer. Seems like a big scam designed to make customers feel like they're getting a break when they're being gouged.
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May 2021 by Terry M.
The service was excellent and the sales people were attentive, informative and patient. Neil was willing to work with you to give you the best price he could. Kami, was wonderfully kind, helpful and very knowledgeable. They kept their word and were totally honest with a return I had to make. The furniture selection was great.
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October 2020 by Catherine Hard Banks
Absolutely LOVE my chrome stool! Searched everywhere for something classy and substantial for my newly renovated shower room and this is it!!! Cannot recommend enough.
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October 2020 by John Tully
Great stuff! Nicely discounted. Still it's pricey stuff but it's great stuff
