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November 2023 by Uncle Pete
My wife brings her car here and says that they are reliable, however, I did an oil change on my son's Jeep which she brought there. Bill's did the last oil change and whoever changed the oil at Bill's applied a severely excessive amount of torque to the crankcase plug-far in excess of the factory spec of 25 lbs--had to go buy a longer 13mm wrench to get the plug out. Hence the mediocre rating.
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November 2023 by Jeff Curtis
Great work, and very honest service.
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October 2023 by Alan Lee
Went to a dealership for just an oil change and then they said my rear driver caliper, rotors, and brake pads needed to be replaced and that the cost was going to be 1400.00. I thought the price was sketchy so I brought the car to Bills Auto Repair for a second opinion. Shaun and his team looked at the quote and saw that the estimate on paper looked high. Based on what they saw on paper, they estimated the cost was going to be under 800.00 for the same work.After they inspected the car themselves, they determined that the caliper was still in working condition and that the brake pads still had thousands of miles left on it. They patiently explained to me that if one of the calipers was not working then the wear on the brake pads would be uneven. The rear brake pads were evenly worn.I highly recommend Shaun and his team for their professionalism and will be bringing all my automotive needs to Bills Auto Repair from now on.
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May 2023 by Antonia Fthenakis
Bill and Sean and the guys in the garage are doing a great job. Every time I come in they are always smiling, whether it is a oil change, flat tire or repair job they are helpful, friendly and check the car thoroughly for potential issues. They get the job done carefully, quickly and are transparent. The pricing is clear and calculated. Overall I feel confident leaving my car there knowing it’s in good hands.
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April 2023 by Robyn Baldwin
Bill’s auto is a great repair shop. The service is always done quickly and correctly and the customer service is always polite and professional. Prices are fair for the area
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September 2022 by Susan St John
Amazing and reasonable work!!Only place for me!! Staff is warm and friendly!!!
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May 2022 by Howard Cohen
I have been taking my cars here since I moved from Queens. What a relief it was to find someone who was honest and competent. Highly recommended.Service: General repairs & maintenance
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January 2022 by Doreen Bates
Truly nice staff. Work was done expeditiously and fairly priced. So glad this shop was recommended to us. They certainly won our loyalty. Thank you.
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December 2021 by Jenna Mariel
Today was my first visit to Bill's. I had a tail/brake light out and a headlight out as well. I called ahead to another repair shop (which I will no longer be frequenting) and they refused to give me an estimate of price and played with insanely high quotes based on labor. I called Bill's and he immediately gave me a typical estimate, which was very reasonable. I asked if I could stop by then and they took me in immediately. The battery had to be taken out in order to fix the headlight and they were very upfront and honest about everything! I asked if any fluids needed to be fixed or if anything else was needed [I thought even another light was out but I was wrong]. They did only what was necessary, did not overcharge, were extremely efficient, and were also very kind. This will be my new repair shop that I will be frequenting from now on! Heads up, if you are doing anything more intensive with your car, you will need to make an appointment, they are very busy! ;)
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June 2021 by Travis L.
I've been going to Bill's for a few years now. They are super helpful and accommodating when in a pinch. There's a reason they are always busy, they are good and honest.
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June 2021 by Dave A.
Fast, friendly, professional. Never had any issues at Bill's. They just get the job done for a fair price. Thanks! ?
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November 2020 by James Whalen
Brought my car in, they diagnosed the problem, repaired my car quickly. Reasonably priced
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March 2020 by Stacy Hendrie
This review is for the person's attitude behind the counter, not any work that was done. I arrived 7:02 am with a flat tire and was told that the staff did not come in until 8am. I was asked to take a seat until 8am. I can change my own flat tire. I was struggling to remove the bolts so I asked if the person could help me loosen them. I was then yelled at that the shop doesn't open until 8am and please wait. I said I was going to try to get the bolts off myself for the next 58 minutes. In doing that, the person came out and yelled that I couldn't change the tire on his property and I had to move my car. It was raining and it would have been nice to be able to pull into his garage. I found the person very rude and not very nice or helpful, so I went to BP on Port Blvd at 8am and was in and out in 3 minutes, no exaggeration. Bill's could have helped me or at least been nicer about it.
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February 2020 by Jeff Kopito
Work is reliable and honest. They don't invent problems to be fixed but will update you of things to be paid attention to in the future. Excellent resource for repairs and maintenance.
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February 2020 by Scott Silberglied
I always feel they treat me right
