-
February 2024 by Charlie Smith
Asa is very pleasure to deal with . Very patient and dealt with tons of questions we had .
-
February 2024 by Teresa Morris
Asa was very knowledgeable and patient with us with our first purchase for a travel trailer.
-
January 2024 by Sarah Erikson
Nick, Rob, and Keith have been incredibly helpful and sincere. Not pushy in any way. The whole experience so far has been very pleasant. We will be recommending Alpin Haus RV to everyone we know.
-
January 2024 by Jim Brewer
STAY CLEAR OF THIS PLACE THEY DONT DESERVE 1 STAR. LIARS, LIARS, LIARS. Matt is an a hole.We tried to speak with someone of authority at the time, wasn't allowed to. "There is nobody here" "they will call back" nothing. more excuses.We wanted to wait, we are not in a hurry. But I was abused by Matt saying my thinking was garbage, tryingto intimate me. He is the one that lost the sale for you. He even hung up on me while I was still talking. The deal was NOTHING special, and was being ripped off with the financing. But low and behold, now we can get a better deal. LIES AGAIN. Need more? I've been around for a while. I can spot insincere people immediately.
-
January 2024 by Ryan Hapeman
Asa was extremely helpful and knowledgeable about the Class C’s that we were interested in. He’s not pressing and is quick to respond.
-
January 2024 by Kori Riddett
Visited the Pt Jervis location, n met with Mark House, very knowledgeable, answered every question n needless to say we purchased our first RV!!!!Go to Pt Jervis !!!!!Kori & EdFishkill NY
-
January 2024 by Jeanne Walsh
Nick Sparanza was a great salesman. He showed us many options and zeroed in on finding what we said we were looking for and did not try to push something we did not want just to make a sale. He is also very knowledgeable and patient answering our many questions.
-
January 2024 by Rob Cleary
Asa was a big help in Port Jervis in showing us what we were interested in purchasing . He understood what we were looking for and what we were not looking for . We had been looking at various places for several months so our wants / don’t wants were very specific . He did not push us to make a decision that day and was available to helpIs close our deal when we were ready .Keith in finance was easy and thorough . Keep us informed and our closing was fast and we actually had a few laughs .Alpin staff is a pleasure to work with .
-
December 2023 by Steven Koff
The wife and I had a very satisfying experience with Alpin Haus. We worked with Mark who was a big help with choosing the right RV for our needs. We've had several RVs and were sure of the features we wanted and those we didn't. Too many other dealers kept us wandering their lots looking at so many rigs that didn't come close to what we wanted. You could tell they weren't experienced and just trying to make a sale. At Alpin Haus, Mark sat with us and we actually had a discussion. He asked about the traveling we've done, our experience, and our future expectations. Afterward we were able to focus in on the two or three that met our needs and price range. There wasn't any pitch or pressure to buy and several days later we decided to purchase a new 2024 Grand Design travel trailer. Finally, their tech Eddie worked with us for over 2 hours to make sure we understood how to operate all the new features, the rear view camera system, and properly set up the load balancing hitch. For us working with Alpin Hause was a great experience and well worth consideration for an RV.
-
December 2023 by ROBERT & ELLEN GEIS
Professional and friendly dealership. As we have upgraded our RVs over the years, Alpin Haus has been a pleasure to deal with along the way. Looking forward to seeing their expanded facility soon. If you are looking for an awesome sales associate, ask for Asa.
-
December 2023 by Linda Storms
Asa's very very good job ask for A Asa's
-
December 2023 by Charles Wolff
Nick had a lot of knowledge of the trailers and was very helpful and courteous. He also kept me informed about the trailer I was looking at. I will be going back to them and him for my next trailer
-
December 2023 by john forest
My wife and I reached out to Alpin Haus of Port Jervis and said we would be in the area and wanted to see a camper on their lot. We were connected with Nick one of their salesman. He was great getting us in and seeing the campers we wanted to view. He took his time with us answering questions and pointing out various features of the camper we were looking at. He even showed us similar models that they had at their other locations if we were interested. I found this to be a very positive and low pressure visit and recommend Nick for any of your camper needs.
-
December 2023 by Grant Rome
Asa thank for your help you did a excellent job very well informative, kind and knowledgeable
-
December 2023 by Nash Williams
I will never, ever, use this company or any of its affiliates. I’ve now had several issues with their work on my coach and they do not stand by their work at all! My slide was broken and one of the Morryde crossmembers they installed came loose and came apart. Derek’s (manager) response was “it’s like an earthquake driving down the road with these coaches”. Well, yes, that’s why I did the updates that had all the proper bolts and nuts to install it. If it’s so bad maybe someone in the industry like Alpin Hous would use loctite???? What an idea!Derek said they will not participate in fixing it nor supplying my parts to fix it unless I pay…. Again. Never. Ever!!I wasn’t asking for them to supply labor to fix it as I’m in Nashville TN and can easily install the parts. They are inexpensive and easy to install.Such a small thing for them to do…. And the RIGHT THING…. But no luck.Update: I went under the coach again with tools to make sure everything was ok before my replacement parts arrive. About HALF of the bolts installed by Alpin Hous were loose.They called and asked about my review as well. If I could give now them .01 stars just to be able to post I would. Never. Ever. Will I return.
