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March 2024 by Carlos Ramirez
Made an appointment to help some friends sort out their new phones. The staff went above and beyond to get us in touch with the right people at Verizon and Asurion. Thank you!
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February 2024 by Samuel De Paz
Went in a month ago. Big thanks to tyler for helping me switch provider exceptional customer service and comunication, will def recomend switching.Service is amazing
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February 2024 by Sheila Conway
I recently went in the pjs Verizon wireless store to purchase a new phone. I was helped by Brian Wilkowski. He was very helpful and knowledgeable and went above and beyond to help me. I would definitely recommend Brian to others looking for help at Verizon.
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February 2024 by Jaclyn
Everyone was so helpful with my new phone. Especially the store manager Seth.
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November 2023 by RV FIGS
Used this location to purchase two phones on prepaid plans. Tyler assisted with the transaction. He was efficient, fast, and knowledgeable. He performed a "mock" transaction to verify a promotional offer from Verizon. I was in and out in less than 30 minutes. It helped that I know exactly what I wanted. So, I recommend you do all your homework beforehand. Everyone seemed friendly and professional. I would definitely use this location again for my next phone upgrade. Keep up the great work guys?
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November 2023 by Ricky Pereira
Don’t waste your time at this store they call themselves a corporate store but don’t do anything..Go to a different Verizon store.
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August 2023 by Christina Brooks
I want to start off by saying Brian was amazing! I had gone to another Verizon and did not receive any help upon my situation. Within 10 minutes Brian helped fix the issue that many did not know how to nor try to fix. The entire team was awesome and helpful. Thank you again !
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August 2023 by Gary Lefkowitz
Was waiting for a replacement SIM card for a week in the mail when I called to asked Verizon where it was he said you can get one from the store for free.I was pissed that they new told me this on the phone. The manager took care of it 1,2,3
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August 2023 by Danni Greene
Brian (the manager) was extremely helpful and answered all of my questions. I am extremely happy with my new phone!
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June 2023 by Tara Burns
Drove 25 minutes on my lunch break to get there and they refused to give me my son’s new gizmo watch with a photo of my license. I had the receipt confirmation as well as the phone that it is linked to with me. No flexibility at all. They’re always willing to take your money, but the customer service sucks when you’ve already spent it. My son was excited to get it today. I will avoid this location in the future.
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May 2023 by Jay Ososo
Friday Date 5/12/23 - Coram NY. ON Mooney Pond Road And Clubhouse CT, A Verizon utility truck with a bucket ladder plate # 35815- MD almost ran me off the road because he thought he was more important than me and bigger truck than me. Not only I'm leaven this review up because your utility workers CAN NOT RESPECT THE RULES OF THE ROAD, I'm also leaving a BBB Complaint as well.
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January 2023 by Bella M.
Horrible experience. Waited an hour to be helped and then got fed up and said please remove my name from the list I can't wait any longer. No apology from the manager who didn't seem interested in helping anyone. He seemed relieved I was leaving. I Will not be back!
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December 2022 by Ganioul Pierre
It's not a good one, they increase your bill without warning by adding a plan or a promotion. Steal customer money.
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September 2022 by Joey vangi
Place had nice people a very informative good displays can make a decision to what type of new phone I'd like to get
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September 2022 by Camille Amatuegwu
Marcus the specialist at the Port Jeff location was very helpful. He was patient and informative.
