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February 2024 by WILLIAM CARRIERO
The people are friendly, professional, hard working AND overworked. There are never enough staff. Often have to wait longer than should be necessary for simple banking procedures — forget more complicated issues.
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January 2024 by manpreet singh
Very bad service
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January 2024 by Melissa
Slow sloooowww
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December 2023 by Ali
Better options in the banking world. They do the bare minimum to help. Can't get all the information to client in one shot so that I don't have to keep coming back and forth. Missed 2 days of work and will probably miss more JUST TO GET MY MONEY THAT THEY HAVE CLEARED.
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December 2023 by Gambits Fool
This bank is hilarious. They are holding my money hostage.Gave my fiancee a check to mobile deposit. No one in the entire bank/company called to contacted her to say that we need to fill out a "form of endorsement". On Nov. 27 they cashed the check (which I verified through the issuer of the check) however, on the 29th we still see that the money is not available. We called and asked what's the hold up?On the 30th not only did they refuse to give us our money but they also closed down the account!!!On December 1st we go to the bank and they see that it is all legit.Dec. 4th they acknowledged that the check has been cleared, but are making us go through multiple hoops because of another account that had a check cashed.WHAT DOES ONE ACCOUNT HAVE TO DO WITH THE OTHER?? Regardless, this is why I hate the bank institutions. They have billions of dollars and are holding my check as hostage.By the way, they never, ever, answer their phones. We were in the bank and we heard them say, 'let it go to voicemail'. There were four associates not helping anyone at the time, the phones are ringing and they don't pick up. This is how much they care.Otherwise nice people ?
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October 2023 by Brian Bassuk
I have had nothing but great experiences with the people that work here. Banks are banks so nothing good or bad to say about TD but the people amazing
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August 2023 by frank saladino
Been banking here since this branch opened the staff is very friendly
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May 2023 by Ed thorgersen
I am not sure how long it would have taken, but after waiting 20 minutes to get something notarized I had to leave.
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December 2022 by Yeka M
Just came to get a new card. Tiffany took care of me, and boy is she a sweet girl! She was also really quick, Alf recommended me a Netflix show lol. Thanks for your help and kind heart. I will watch this show.
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July 2022 by Henry Muller
Came in for a new checking and savings account, sabrina helped me and she was fantastic!! Other workers were great with the other customers, fast and courteous. You dont find service like this in other banks A++
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July 2022 by Jessica M
Just came to get a new card. Tiffany took care of me, and boy is she a sweet girl! She was also really quick, Alf recommended me a Netflix show lol. Thanks for your help and kind heart. I will watch this show.
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May 2022 by Elizabeth R
Always the worst customer service at this place, you can literally be in here for hours. Staff will have you just stand there and they aren’t helping anyone. Always rude staff, talk with such an attitude. I really can’t stand this bank, particularly this branch. I will usually drive the extra time to Mount Sinai. They can be slow but the staff there is kind and respectful. Port jeff station has terrible staff
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March 2022 by Jessica Goldstein
This location has the kindest people. I’ve been banking with them for almost 10 years and as I look through these reviews, I can’t help but lol by the impatient first-world problem complainers. You know why the wait times are sometimes long? Because they’re busy.. because people like them… 5 stars.
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March 2022 by Johnny Conner
Bank manager went way out of her way to help my wife and I even know the bank was closed. She had an awesome personality and very professional. Thank you!
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February 2022 by Jay Ososo
At 1:16 pm, January 21st 2022 at this location of TD Bank a woman with blonde hair and red jacket came into the lobby to use the ATM without a mask. On the front of the Bank says WHO EVER ENTERS INCLUDING EMPLOYEES HAVE TO WEAR MASKS! AND IS ENFORCED BY CDC AND NYS DOH! EMPLOYEES DID NOTHING OR SAY ANYTHING TO HER! 1ST off CDC and Suffolk County DOH December 13th stated that regardless of VACCINCATION STATUS, YOU ENTER A PUBLIC PLACE YOU NEED TO WEAR A MASK! 2nd virus percentage for Suffolk County is 20%. 3rd people like this are spreading the virus for walking around thinking it's OK and it's not. I'm contacting TD Bank Coroperate to file a massive report and contacting Suffolk County DOH for this VIOLATION. Enjoy your $5,000 fine and eat it.