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July 2023 by Inad 999
We switched to a different company and it’s taken almost a month for them to pick up their propane tank which is sitting in my front yard. I’ve called numerous times and was even told during one of the calls that the slip created for the pickup was “missing.” I understand emergencies come up from time to time that are a priority but the amount of time that’s gone by is ridiculous.
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June 2023 by Inad 9.
We switched to a different company and it's taken almost a month for them to pick up their propane tank which is sitting in my front yard. I've called numerous times and was even told during one of the calls that the slip created for the pickup was "missing." I understand emergencies come up from time to time that are a priority but the amount of time that's gone by is ridiculous.
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April 2023 by Kelsey Kerr
I have never had any issues with this company; and ive been with them since they bought out the horrible Jarvis Fuel. They always come to my house ASAP when I call. I don't even care about prices because Britt N Graff has the best customer service of any fuel company I've ever dealt with! Thank you for keeping my family warm!
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March 2023 by Michael Lamanna
I get propane and oil from them and always great service and best price Ray and Vinnie are the best.
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September 2022 by Charlotte Drobnicki
Good prices, nice folks, prompt service!!!
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September 2022 by Aloha O Kona
This company was excellent to work with. Their communication was fantastic they showed up ahead of schedule and they were within their estimate for the given work. In fact they came in slightly less than the estimated price. Cole was our technician and he took the time to explain what needed to be done and went through a safety briefing with us at the end of all of it.I highly recommend Britt & Graff .
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May 2022 by michelle higgins
Great local company, happy to recommend!
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May 2022 by Brent Robison
We have had a terrible experience with Britt and Graff. We made an appointment with them to install a new propane heater and, on the day of the appointment, we called to confirm their arrival and they had no record of the appointment. Paul, the guy who took the call had to be told over and over again the details of the job. Not a good sign but unfortunately, decided to give them another chance and rescheduled the appointment for a few days later. On the day before they were to come and do the install, Ray, the owner of the company, called and in a clipped voice to us that they wouldn't be coming. I asked why and he said that he had "something more important to do". Wow...that's it. No explanation other than that. He offered no apology and then hung up. Totally 100% unprofessional. I was hoping to give them a good review and make them our propane delivery company but, given the circumstances, I will certainly will not be doing that. I can only recommend staying far away from them. Find someone else to work with and you'll be better off.
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January 2022 by Ken Barringer
The most unprofessional business. I have ever dealt with. DO NOT USE!!
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January 2022 by Mike Heinlein
Called Britt and Graff on a recommendation from another. I was almost out of propane from another companies failure to deliver. Britt and Graff set me up for an installation right away and delivered! Very professional staff. Glad I made this decision.
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August 2021 by Boom Head89
Terrible drive almost cause an car accident in a parking lot. I'm reporting the drives license plate to the police. Enjoy dealing with them?
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June 2021 by Lucas Grace
Investment is the best way to generate more income for yourself. Trading and investing with a super crypto currenry
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June 2021 by Beth Prellberg
They just installed a propane tank for my generator and I am extremely pleased. Not only was the initial quote better than other local companies, but the final bill came in at the lower end of their quoted range. The crew that did the install was VERY competent and professional. 5 stars for sure!
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March 2021 by Linda Nelson
This company has very good customer service and I was happy with delivery and maintenance.
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March 2021 by Mels Googley Bear
fast reliable service was a aaa customer for years dealt with bs everytime these guys are awesome during these hard times they have softened the fall a million thank you guys so much keep up the great work bless you all!
