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January 2024 by Nan V
Translators needed @ all times.
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October 2023 by Patrick H.
Horrible! Went for a flu shot. Long wait and disorganized. Then, after a half hour, I'm told by a pharmacist that there will be a $37 admin fee. I walked out!
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July 2023 by Izzie D
I usually love Walgreens, but the one in this location is a nightmare.
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April 2023 by Camilla K.
DO NOT COME TO THIS WALGREENS! The pharmacy is terrible! The workers are rude, did all the wrong things and told me I was wrong. Now I'm waiting for my things and they messed everything up! Go somewhere else
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November 2022 by Star A.
This location is absolutely ridiculous. I ordered my prints on 10/24. This location is almost 30 mins away from my house and I have traveled there multiple times to no avail. The first time I went there and encountered a rude cashier who was threatening to leave her job and tell off the next customer who talks to her the wrong way. When I asked her who gives me the photos she told me to look at the sign at photo station saying "unavailable." She was clearly no help and a hot head so I decided to just leave and handle it another time. I then called the business at a later date to have a cashier say she can't check if my order is ready because she has a long line and I need to call back. I can't keep coming here to guess. I then came back two weeks later , the two workers helping me couldn't find my orders in the bins. So they pull up my orders on the Terminal and they had indeed got it on the system but no one prepped it. So then I ask her if I can come right back in 30 mins or so to pick up the prints after I run an errand. I come back a third time just for another worker to tell me , the machine is broken. He apologized for the other worker telling me to come back. I think that specific machine wasn't working for at least three weeks and they never wanted to admit it. I give up with even getting the prints here. A place like Walgreens shouldn't be this dysfunctional. I'll stick to a location that cares and follows deadlines - Walgreens in eastchester
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November 2022 by J B.
Aside from the NY Times claiming that Walgreen pharmacy employees are pushed beyond normal limits, this cascades down to the store level. You're often hung up and then told there are phone issues. If tired of waiting for the pharmacy to pick up, there's an easy solution. Call, select the option to speak with the store and then ask to speak with the store manager. That person will get you right over to the pharmacy in less than a minute. Either way, this is no way to run a business.
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January 2022 by Paty C.
Had a COVID Booster shot scheduled. When I got there, the pharmacy was closed. "We could not get any of the pharmacists to work today" was the response from the front desk. Granted it was the day after Christmas but don't make appointments then. They would not even accommodate me for another day that week. Customers trying to pick up prescriptions were also left in the lurch. Disgraceful. Get it together Walgreens. There's a pandemic!
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December 2021 by poke go
Talked to a pharmacist at Walgreens Port Chester for covid vaccine and he was extremely unhelpful and somewhat rude.For a country spending billions in Covid response, this is the best we have in terms of people wanting to get vaccinated?? Each person needs to navigate 10 different websites and accounts.We have zero rights to call out those who are not vaccinated. We have made it as painful as possible...especially given the experience at Walgreens.What a shame. Stay away.
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November 2021 by Louis Rodriguez
Service is pretty horrible there is always a wait
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October 2021 by tom g
Great place and good prices,pharmacy is always very helpful,and good customer service.
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July 2021 by Chau H.
This place advertises drive thru COVID testing, but you should not believe them. I had an 11:15am appointment. Arrived 11:10am. I was the 8th car in line. Waited 35 minutes. During that time, 2 cars were helped and one got tired of waiting and left. This place does not have the capacity to process the volume they are advertising. Only sign up if you have the time to wait 1.5+ hours for a test. I spoke with the pharmacy by phone. Totally pointless, they have no control or their service level or business operations.
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March 2021 by David Sica
Rude staff & dirty store! Will not shop here again. CVS is far superior.
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January 2021 by Greyson Goldberg
This pharmacy is extremely slow in service. I went to the drive through last week, after waiting 5 minutes for the worker to ask for my name, I was waiting 15 minutes while pressing the doorbell. When she returned she asked for my name again as if I wasn't there before. The process took 30 minutes and during this a few cars left the line cursing me and my sister out.
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October 2020 by Donna And Anthony A.
Great pharmacy. My husband and I were out shopping and realized we forgot our masks. We went to the drive through and asked the pharmacist if they had masks we could buy. She advised they had in the front of the store and to come in but after informing her about f our dilemma she came back with 2 disposable masks for us!! Such kindness at a time like this is so appreciated. This Walgreens will always have a special place in our hearts
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June 2020 by jorge g.
I am so disappointed of Port Chester pharmacy staff they are rude no sense of customer service simply the worst. Yesterday I was quite busy time about 8:45 pm I was in New Rochelle try to still make it to pick up sleeping medication and the other day they fill a prescription and only give me 5 pills they claim they were out. Call during driving at least just to wait for 2 to 5 mins so i get my prescription the answer was " NO THE PHARMACIST NEED TO LEAVE" explain the issue the staff members replied drive faster. Totally unacceptable ask to talk to the manager of Store someone answered ( leslie ) explain the problem another useless manager then i told her that i will make a complaint with the reginal manager for my luck this is not the first time that I have a problem with this pharmacy and their staff. If you see this used another pharmacy you will be much better there than giving your business to the Port Chester Walgreens. I hope Walgreens corporate can see this
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