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December 2020 by David Lopez
Top notch took my car there to get my tire fixed very professional very friendly staff and the owner awesome ?? highly recommended this place
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April 2020 by Jose Lopez (Dave)
Top notch took my car there to get my tire fixed very professional very friendly staff and the owner awesome ?? highly recommended this place
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April 2020 by David k
Top notch took my car there to get my tire fixed very professional very friendly staff and the owner awesome ?? highly recommended this place
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February 2020 by Cyrus K.
I have used this company for about a year now, and I can say that this is a company that take their job seriously. They do a great and thorough job, they are prompt when you call them, fully equipped with what they need for the job that you called them for, and I also like their telephone receptionist.
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January 2019 by Kathryn K.
Update:I don't think 1pm in thr afternoon on a friday is after hours. Perhaps im wrong?
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September 2018 by Gregory S.
Gold Star Service is an excellent company for your plumbing needs. The plumber was professional and courteous. He quickly identified the problem and fixed within 15 minutes. I highly recommend Gold Star Service
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August 2018 by Vittorio C.
Victor C The serviceman was an excellent price negotiator and a well trained plumber and I am satisfied with his work. However, I agreed to pay the $3000, which I negotiated from the original quote of $3500, because I had an emergency where the second floor shower drain was leaking into the basement in a tenant's apartment, now I'm still trying to get over this nagging feeling that I was nicely robbed. The plumber arrived at my house at 10 am and left by 1 pm, with my payment check of $3000, meaning, I paid $1000 for each hour. I think Gold Star is a company for the very wealthy and for people with extreme emergencies, and because, price-wise, they go straight for the jugular, I would not recommend it to anybody.
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August 2018 by Wayne F.
Company was to do a furnace inspection on a perfectly running boiler to check for possible leaks from rust stains. They check it and attempt to hit me with a $2,900 repair bill. I told them no way, the boss, Matt, then tells technician he is willing to work on the price and maybe bring it under $1,000. Huh? I told him I don't trust them and wouldn't have them work on it for free. The next day I called another company and furnace passed inspection, no leaks and they charged me a $135 service call. Gold Star Service is a fraud and they border on criminal. Avoid them at all cost.
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July 2018 by Benjamin Calderon
We have been taking our cars to D & F for about 10 years now! They always take good care of our cars and keep them running smooth!
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July 2018 by Antonio M.
In March of 2017 I was vacationing in Arizona and my neighbor called me that water was pouring out in front of my house in New York and it was Saturday. I went to Home Advisor (which I had used before) and found "Goldstar Service". I was charged the $249. service call, (not applicable to repairs), and charged over $3000. for the emergency repair (water pipe that leads from main supply from street to home was leaking). This July the same neighbor called me again about the same problem (and I was away again). I called Goldstar, and they said, "you only had a 90 day warranty", they would send someone to repair it at my cost and charge me again for the service call. Their attitude was the most unprofessional, workmanship of poor quality, and would NEVER recommend them for anything. Extremely poor business attitude and no pride in the quality of work they perform. I will not go into how aggravated, sick to my stomach they made me.
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July 2018 by John J.
Gold star plumbing is the absolute worst company ever. We had an appointment for between 12-4 pm. No calls I called them at 3 pm. They told me we will be there. At 3:45 someone calls to say we can't make it. After waiting all afternoon this is how they treat people. Well kiss my a** Gold Star.
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June 2018 by Ry A.
House flooded after my wife took a shower so I called for an emergency call which is $250 minimum. A very pleasant technician shows up and tells me how I have a huge issue without actually fully seeing what was wrong , nor did he attempt to drain the water from the flooded area or clear up the area. He then proceeds to look at drain trap in front of my house, then stick to initial assessment which he estimated to include digging up my house and finding the main line at a cost of thousands, all without doing anything, Again he didn't drain the water, didn't offer any help in terms of water use other than not to. Luckily I had a shop vac to drain the water myself. I called again a few days later to have someone actually come tell me what is wrong and a price range of costs and they want to charge another $150 just to come. Don't forget they charge tax too so that's 270 just to show up. Don't waste your time with this company
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February 2018 by Vicki G.
I left this company a message with their answering service on Sunday, it is now Wednesday afternoon and they have not even called me back. I would not recommend them
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January 2018 by Woodman K.
Admittedly this is an unusual review. Goldstar came yesterday to do work related to a leaky pipe. We had an issue unrelated to the quality of the work which was excellent. I spoke to the receptionist and gave her an overview of the concern . Marc called back within an hour and heard my complaint without becoming defensive. He made a recommendation on how to resolve the issue that was more than fair. In a day and age of high charges in exchange for below average customer care this was a very pleasant surprise.
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January 2018 by Laura V.
They want $149 as the service fee which doesn't go toward the final repair. I have a leaky toilet which shouldn't take them long at all to fix. $149 just to show up is crazy
