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December 2023 by Adam North
Great experience at Prestige, as always. Rosemary in the service center always makes things go smoothly1
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November 2023 by Oktie Hassanzadeh
I’ve worked with Jessica at sales and Rosemarie at service and they’re both wonderful!
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October 2023 by Claire Hansen
Great experience. Car I wanted was available as I was told on the phone prior to arrival. Salesperson, Diana DiLello, was so helpful and nice and knowledgeable and made it a pleasant purchase experienc. Love the Taos too!
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October 2023 by Chris Harris
Friendly, efficient, and welcoming every time I bring my suburu for service.
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September 2023 by Michele McDonald
We had a great experience buying our new car with Paul. He explained everything we needed to know, was highly responsive during the buying process and there were no surprises along the way. All car buying experiences should be this easy!
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July 2023 by PAULJETS75
It would be better if you were able to schedule an appointment online, like other VW dealers on the area.
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May 2023 by Joe G
The salesperson that we dealt with, Jimmy was extremely professional and very through, sales manager Brian was also very professional and very helpful in the entire process.
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April 2023 by Emanuel Psaltakis (Manny)
Been taking Subaru here for service for years. Rosemarie is the best!
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March 2023 by Nicholas Palastro
I had a job interview here that I had to walk out of, the manager Jim was 10 minutes late to the interview and then had me sit in his office for 30 minutes while he was on the phone totally disregarding me. We spoke for maybe 2 minutes out of the 40 minutes I was in his office. I witnessed him getting frustrated at his employees for his own mistake, definitely not somewhere I would shop or work. Seemed like a very hostile environment compared to the other dealerships I've interviewed and shopped at personally.
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February 2023 by Jesse.Suzanne Wedding
dropped off our Sportwagen for oil change and warranty repair of tire pressure sensor issue.
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January 2023 by john sore
A Horrible, Deceitful, Untrustworthy dealership! The only service that should have been performed was an oil and filter change and a New York State Inspection. The NY State inspection fee for a one-year old vehicle is $10. I don’t know what they charge for an oil change, but the recommended service had a price tag of $389.95. STAY AWAY!!
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December 2022 by Debbie Linehan
I spoke to my salesperson Jessica and she told me to drop off the car at 11am so they could fix the touch screen panel which was not working. The service department was not very friendly. I should be greeted with smiles and graciousness. That was not the case. I did not feel like a valued customer especially since my car is a few months old and should not be already having issues. After waiting 2.5 hours for the diagnostics to be done I was told they had to order a new part and that I would have to come back. Again I was treated like an inconvenience. Next time there is an issue with the car I am considering going to another VW dealer.
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November 2022 by Leeds Gulick
We purchased the ID.4 from across the country in Seattle to have at our condo in New York near our daughter's family. The process went very smoothly with no dealer markup at a time when markups have become normal. Brian Drexel was great.
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October 2022 by Alexa
STAY FAR AWAY FROM THIS PLACE. Although, my sales experience with Andrew was fabulous , I was sold a lemon. The car has under a thousand miles and has a laundry list of issue including the safety features shutting down while driving in which they couldn’t figure out or fix. The woman at the service desk is extremely unhelpful and the communication is absolutely the worst I’ve experienced with a car dealership while trying to figure out what was wrong. I will be taking my vehicle to the other VW in the area as they seem much more competent.
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October 2022 by David Vinjamuri
Andrew is one of the most honest, lowest pressure salespeople I've ever worked with.
