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November 2023 by John Andux
The Doctor and Staff put the Pleasant in Pleasant Valley, it's nice for you and your petKnow you're in good hands here, Very thorough and knowledgeable and Blackie theCat is getting better every day thanks PVAH
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June 2023 by Akshay Nigam
Worst service ever. They need to learn how to treat their customers the right way. Absolutely obnoxious front desk lady. Do not go here. Atleast be nice to people.
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April 2023 by Khoriasa Martin
My husband just called and was inquiring about my dog who is really sick and may need to be put down and instead of the person who answered the phone being empathetic and understanding made my husband feel like the worst human in the world for even calling, as if we were a bother to her. Not understanding that this phone call is extremely difficult for us as she is OUR family. Needless to say we are exploring other options because of the lack of empathy.
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February 2023 by Margaret Cole
This is the best animal hospital. Dr.Motler is amazing. She runs a very busy practice and yet when it's your turn, you have her undivided attention. Dr.Motler is 100% present, and I so appreciate it.Take a look next time you are anywhere else...watch how distracted people get.then you will truly appreciate Pleasant Valley animal hospital., next time..
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October 2022 by Rex Lex
Dr. Motler is a dynamo. She really cares deeply for your animals. I have been a long time client with my dog. We recently had an emergency where my dog got bit. Dr. Motler got us in quickly and provided top notch service. She is fantastic!!!
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October 2022 by Blake Ellertson
I too was hit in the face with the cranky receptionist. Im sure Dr. Motler is much more kind and helpful, but why pay for someone who continues to drive business away and misrepresent what this office can do.
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August 2022 by Josephine Fitzpatrick
Heartfelt thanks to Dr. Motler who helped ease our little cat over the rainbow bridge today. In spite of her extremely busy schedule Dr. Motler had the compassion to help us at the end of a very long day.
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August 2022 by Jean Marcel
These kind folkes took care of my cat when no one else would and they did not have to. They stayed late and did everything they could do to help. They were compassionate and kind during her passing. I cannot thank them enough.
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July 2022 by Brochelle
The Doctor gave me all the options and information to take care of my boy. I highly recommend this vet!
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June 2022 by Molly Pennell LaFortune
Extremely thorough and knowledgeable. Her passion for caring for animals is easy to see and feel. She took the time to make sure I really understood what was happening with my dog and actionable steps to take going forward. Thank you!
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June 2022 by Avery Wirsching
Whoever was answering the phone today had a rude terrible attitude. I have been stressing about getting my dogs to the vet since I moved 1,000 miles away from home and I was finally here, but the lady made me feel completely unwelcome and stupid to the point where I just cancelled my appointment before ever getting inside the building. Incredibly disappointing.
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April 2022 by Roberta-Anne Schmitt
STAY AWAY!!! UNLESS you have infinite money and time to spend. Went to get my dog laser treatment ($45) and she insisted on tons of tests and having them "read" by "expert" vets at huge costs to me. Not to mention my poor husband spent neatly 6 hours there until I relieved him, only for me to spend another 5 hours there!!!! When i got there the vet commented that my husband was on his cell most of the time he was there!!!! As if she was appalled at it!!!! She was not at all kind or compassionate in explaining all the things done to my dog either, and when i asked about the tests and experts, answered me as if i was not entitled to any answers, as if i was bothering her for explanations. All this totalled $2,500!!!Again, the laser treatment, which is what we went for, was $45. Since you need to do a series of them we agreed to go back, only to have an 11:30 appointment and then wait over an hour to be called in. I left after an hour and when they called told them I was going elsewhere. Now I wait for all the test results to send to another much more professional vet...DO NOT RECOMMEND.
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December 2021 by G I
Even though their services lists “Animal Emergency Care”, don’t bother with them, I called recently and was told they were not accepting new patients and ended up having to travel out to Brewster. So much for emergency care.
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November 2021 by Katherine Keeney
By far the most caring doctor and staff in the Hudson Valley in my experience. They continuously work to make sure my pets are fully healthy and happy and don’t give up like other places have.
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August 2021 by Stephen LaPierre
Our dog is what most vets would consider "difficult". Dr. Motler has always taken plenty of time with him to get him settled and ready to be seen rather than rushing us through the visit. She remembers the animals and their medical history which is impressive this day and age. Highly recommend.
