“The new staff in the Plattsburgh NY AT&T were awesome very pleased and satisfied with the exceptional service as I’ve come to know about this company I’ve been a loyal member with this company since 1998 when it started as Unicel”
“Cricket's Leeann rocks! She solved my problem in no time while assisting two other customers who arrived practically at the same time. She is a competent quick multi-tasker for sure. Cricket is lucky to have this friendly and amazingly efficient employee. Kudos to you, Leeann!”
“They are busy at times so it can be a little tricky but they are very good at getting to you quickly. I was given the wrong phone and didn’t realize it. I was not able to return it which I was not happy about, I will make sure in the future. The cell service got worse for some reason and no explanation was given when asked.”
“You know I would have given 5 stars. A power struggle between a manager and an underling developed. I understand mistakes. When someone needs to be corrected, it is unexeptable to argue. I intend to keep using spectrum as there is the best and most reliable service. I hope the employee can be straightened out.”
“I was in a wicked bind and had court the next day. I woke up with the lcd and screen busted on my phone I was locked out and could not get the documents I needed for my court case. Took a long shot and came to the mall where I met George with fix and repair, he saved my phone and helped me out. George not only fixed my phone but saved my case and through that potentially saved my daughter from the neglect and abuse she was suffering. This man is genuinely out her doing good works. Bless this man and if you need help with your phone great him with a smile and he'll have your back. Worth every penny. Thank you so much”