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June 2024 by John Doody
Came here on a Friday afternoon with my "dead" laptop (Dell). It was not taking a charge and I assumed it needed a new battery. The very personable owner, Chris, immediately took the computer and connected it to a charging adapter to make sure the battery was dead. Lo and behold, the computer started charging. I told Chris I had been using a $ 55 universal adaptor I purchased at Best Buy which is why I assumed the problem was the battery.
Chris produced a Dell adaptor which he said with a wide smile was $ 25, not $ 55. We tested it to make sure it worked, it did, and I left a very happy customer.
I strongly recommend and suggest that you keep Chris in mind if you have any computer issues. This is the place to go in Plattsburgh. Forget the big box stores whose staff may, or may not be computer savvy. Chris is the man.
By the way, I chose to come here because of the great reviews of Chris. Trust me they are all spot on. Highly recommended.
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May 2024 by Kyle C
Chris is awesome, very well stocked with inventory. Great environment to be in
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May 2024 by baileytumblrguy
wouldn't recommend going here for a refurbished computer unless you're planning on reassembling it yourself
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May 2024 by Daniel Lachut
Staff is very knowledgeable and the prices are fair. What else could I ask for? Also, a good selection of collectible items if you're into that.
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February 2024 by Isaiah neer
Amazing place! Super knowledgeable staff will continue to support this business
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February 2024 by William D'Aust
Would highly recommend. My computer died so I brought it in on a sat and they got right to work and found the issue and gave me a great deal on the repair. Will def come back for all my repairs in the future and recommend to my friends. Thanks
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February 2024 by Greg Wiatr
Incredibly friendly and knowledgeable owner and staff. Made my friend and I a heck of a deal and we felt incredibly comfortable the entire visit.
Bar none the best video game store in Plattsburgh and possibly the best in the state. If you are thinking of going, just go, it will be well worth it!
Thanks again guys ?
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October 2023 by Alex P
Awesome store. I had a problem with my computer brought it in and the guys were more than happy to help. Within 5 minutes he had my computer working again and he had the charger I needed in stock. Excellent local business.
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August 2023 by Evan McAndrew
I don't know why it took me so long to write a review about this awesome collectable store. I live about 9 hours away but have family in the area, and this store is ALWAYS a must visit when I'm in the area. The biggest area this place nails is the atmosphere. You won't find a cleaner, well put together place with friendly staff than Level Up. I always bring things to sell to the owner, and as someone who also resells online, his trade-in offers are understandable for the convenience of being able to just drop off stuff. I would say that he could expand his selection of figures besides Funko Pops; but that could have to do with what people are trading in. All in all, awesome place to stop in, even just to chat with the employees.
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August 2023 by Ethan Blaise
Very nice owner, I think prices are relatively fair considering convenience and speed of services. I would recommend this service and will come back again to get my PC deep cleaned as they do a great job with that.
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July 2023 by Jérôme Riel
$1 Nintendo 64 games. It doesn't get better than this.
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July 2023 by Jack Swanson
Edit in response to owner. If this person was a son of someone at Grizzles, why would they only recommend Level Up Electronics as a place to buy and sell games to on Marketplace and not the other store? Plus I saw the same person I sold it to in the shop behind a counter. So no, I will not be taking the review downThe owner here seems very nice, but some of the tactics his employees/family uses for trade ins and selling. Recently sold a video game system to someone who turned out to be the owners son for $20, only for them to put the system on sale in their store for $120. Plus some of the prices in the store seem to be a bit higher than other stores in the area. I understand needing to make a profit but when one store has the same item for $40 cheaper, theres no excuse for that
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July 2023 by Keith Parrott
Horrible business tactics from this place. Overpriced, rude service, not handicap friendly at all. Also, Reading one of the other reviews, saw a response saying the owner doesn't have a son, yet I've seen him and his son constantly around town, and events, and the son is constantly posting on Marketplaces looking for systems and consoles, making bad deals. Plus I can attest to another review cause I've seen the same person only recommending Level Up Electronics and no other place in town. Do not recommend
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June 2023 by Stephen Meyers
The person running this store acts very friendly and like he wants to help, but he seems like he's just in it to make money off gullible people. Very smarmy and standoffish, prices are all over the place, very cramped store. Would not recommend
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May 2023 by Alan Carbuccia
I have trust issues when it comes to giving anyone access to anything electronic of mine. But these guys have really earned my trust. For reasonable prices and good recommendations for new software, they've proven that they know what they're doing and can be trusted. I find the service to be extremely friendly and understanding. I do plan on going back a lot more. My favorite place in Plattsburgh!
