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“We had an amazing experience here. We went in to switch over to Verizon; They took the time to sit with us and explain everything we needed to know. It was such an easy process. Alex, Johnny, and Happy are all wonderful and very knowledgeable. Alex took the time to help my grandfather connect his hearings aids to his phone through Bluetooth.
We appreciate everything they did to help us.”
“I recently decided to stop by this store after my phone unexpectedly stopped working (SYM Card error). Ray, one of the specialist, was able to assist me. He was highly professional and knowledgeable. He was quite thorough and went over my options. Ray totally saved my life that day. I hope you guys know what a valuable asset he is. Thank you Ray! ????❤️”
“I must emphasize on the great and friendly customer service I always get when visiting this location. Manager Isaac is amazing at what he does and always goes the extra mile to ensure I’m satisfied and receiving the best service. This is a well earned five star review!”
“Hamdan is amazing at what he do, he made sure all the things are taken care of before we were leaving. If you need some good pricing with your plans and getting new phones look for the manager Hamdan!”
“I had to race to T Mobile in Oyster Bay on a Sunday morning with a dying phone that would not charge. Marisol was great in helping me lessen my stress and take care of the issue. I appreciated both Marisol's and Jason's helpful, friendly and professional demeanor. Knowing that we can expect such great local T Mobile help right here in Oyster Bay makes me seriously consider wanting to try T Mobile WiFi for my home.”
“Recently switched, got a great plan and the new iPhones. Staff was patient, and very helpful. Would recommend 100% stopping by and getting better plans then other phone companies”
“The manager has been more than amazing. He patiently took us through the stressful process of giving up our home button for the new iPhone 14. It was great working with him.”
“Jason and Tash are fantastic. They triple checked if one of the phones i was requesting was available and found it. Made everything super easy and a very good experience overall. Perfect customer service!”
“If I could give it 6 stars I would have it for Dilsia Martínez, I am her client from the previous store and Busco is always an expert!!
Solve my doubts..help me with my phone plan (3 lines) I changed 2 new devices today..
He is excellent professional and very kind.
Super good!!”
“I recently visited the T-Mobile store with my elderly mother to set up a new account and get her iPhone set up. The staff and management were incredibly helpful and patient throughout the process. They took the time to understand my mother's needs and ensured that she was comfortable with her new device. Their assistance made the entire experience smooth and stress-free. I highly recommend this store for their exceptional customer service and expertise!”
“I recently visited the Verizon store and had the pleasure of being assisted by Javaney. I want to express my sincere appreciation for the outstanding customer service he provided. From the moment I walked in, Javaney greeted me with a warm andfriendly demeanor, immediately making me feel welcomed.What impressed me most was Javaney's extensive knowledge about the products and services. He listened attentively to my needs and offered tailored advice that helped me make informed decisions. His ability to explain complex technical details in simple terms was particularly helpful.Moreover, Javaney's patience and willingness to answer all my questions, no matter how trivial, stood out. He went above and beyond to ensure that all my concerns were addressed, showcasing his commitment to customer satisfaction.I also appreciated his efficiency and professionalism throughout my visit. Javaney made sure that every aspect of my service was handled promptly and smoothly, which made my experience at Verizon both enjoyable and stress-free.In conclusion, Javaney is a remarkable asset to the Verizon team. His exceptional service has not only earned my trust and loyalty as a customer but also compels me to recommend Verizon to others. Great job, Javaney, and thank you for making my experience so positive!Jordan”
“This was the best phone experience I have ever had. Malcolm was so helpful, got me my phone immediately, made the process seamless and answered all my questions! Thank you Malcolm!”
“Excellent service at this location. Kim sold us 2 new iPhones and seamlessly transferred everything from our old phones to the new models. She is very knowledgeable and a pleasure to deal with. My compliments also to the Store Manager who made sure all incoming customers were promptly served.”
“Best customer service I’ve ever experienced at a cell phone provider. Maleek was attentive and understood exactly what I needed. He was honest, not pushy, and professional. I usually dread upgrading my phone & going to stores likes this but he made the experience enjoyable. I would recommend coming here - ask for Maleek if you want to be in/out with exactly what you need”
“"I recently had the pleasure of receiving excellent service from Eduardo at the Verizon Wireless store. From the moment I walked in, Eduardo greeted me warmly and listened attentively to my needs. He went above and beyond to ensure that I was not only provided with the right product but also fully understood how to use it effectively. His knowledge, professionalism, and friendly demeanor made my experience truly exceptional. I highly recommend Eduardo and this Verizon Wireless store for anyone seeking top-notch customer service. Thank you, Eduardo, for your outstanding assistance!"”
“My cable box stopped working on December 10th, I called optimum service and they tried to fix it but it didn’t work. I went to the optimum store @ Lindenhurst and Brandon was absolutely professional, patient and very knowledgeable he answered all my questions helped me to upgrade my wifi. He is an absolute genius and gem! I appreciated all of his help in this matter! I left with a new cable box and better WiFi! Thank you Brandon!!!!”
“Bethpage Optimum store and their employees are amazing. Michele and John assisted with the purchase and set up of a new phone. Michele was very patient with me as I had many questions and mad everything look very easy. Forever a customer!!!”
“I have been billed for HBO max since April, although I dont have TV Service from Optimum. I have been unable to remove the charge from my bill, even though I have spoken with reprsentatives from Optimum. I keep deducting the $13.78 from my bill each month. If this is not cleared up soon, I guess i'll have to cancel my Optimum service altogether.Jack Horowitz”
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“Dia is the best. She is so professional and very polite. She knows her job well. I came in as I have some issue with my mom’s phone and she resolved that issue and also told us about the phone promotion and we both ended up getting new iPhone 15’s. She is the best. I would definitely recommend seeing Dia if you are coming to this store. I saw her expertise as she was handling two customer at one time and also she stayed late in the store for us. I was very concerned about my data, Dia made sure that everything is transferred from my old old phone to the latest phone. Verizon definitely need reps like her. Dia you are the BEST”