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August 2024 by nadya
i can guarantee if you bring in your car for one problem, they’ll return it to you with three more and try to charge you for their mistakes. avoid if you can.
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August 2024 by Richard
One of the toper names in the world but the service is very Poor every single world you ask or check thay need 250 dollars in this moments they keep your mouth shut . their one of the service advisor name STEVEN MORA try to stay out of him ? bad experience worst ever he will still your money make sure make your deal frist with this people
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July 2023 by Sonia P.
Test drove the Ferrari Roma Spider ... what can I say , drives like no other, Fred the salesman is very knowledgeable and patient . When I make my first 5 million I'll be back to buy one . They also offer me a coffee that was very tasty . They really make you feel comfortable in a dealership that can be pretty intimidating.
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June 2023 by Bill Paz
Excellent service department, Jennifer is very helpful
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June 2023 by Hal A.
Contacted this dealership for in interest in one of their pre owned vehicles. Started off attentive with some info on the vehicle. Then things went sideways, people not responding to my request for additional information. It was as if because I did not make an immediate offer they were done with me. 8 days later I get a call from a staff member asking me to call her back and an email from the GM asking for feedback. I called back 2 times and responded to the mail offering to talk to the GM with my feedback. That was 2 days ago and no response from them.Being in sales for over 30 years I know that as long as a customer wants to talk then they are interested in doing business,yet the professionals at this Ferrari dealer do not seem to know this.
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March 2023 by ToyotaSupra7JZ
No Purosangue in stock. It’s one of my 30 dream cars and I love it. #11 in my list
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March 2023 by Dereck N
No Purosangue in stock. It’s one of my 30 dream cars and I love it. #11 in my list
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December 2022 by Melissa Zelin
Had the best experience at the service department with John Jeffries. He was so helpful and performed everything in a timely manner. We had great communication throughout the process. Highly recommend.Services: Wiper blade installation
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October 2022 by Justin Mathew
Julia is a great service manger. She’s very respectful and knowledgeable. Always try’s to resolve an issues as soon as possible.Services: Battery
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September 2021 by Rafael Ppichardo
Amazing
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September 2021 by Ricardo Alves da Silva
Great place
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January 2021 by Tom A
The service department was helpful inassisting me on a service history onA Ferrari 458 Spyder
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December 2020 by Yohana187 benjamin
If you do not want to have a bad experience, do not go to this repair service, much less let yourself be attended by Salvatore "Cris" omg he just wants to take advantage of your insurance guarantee policy and first he will give you a diagnosis he will keep your car 8 days and then he will make you return because he does not fix what you actually came for and he will continue giving you a diagnosis of your new car just to get money from your insurance and in the end your simple air conditioning will run out of gas which was the only thing I went for At the service shop I ended up losing 15 days in total without my car, the first 8 days they changed the actuator reprogramming the hvac system module and according to them when they did that they did not realize that my air hoses had a leak and that to repair it after that they had my car for 7 it would cost me $ 1500 more just coming back each time for something that supposedly came back to find that mechanical terms it is said to be a lost diagnosis or rather scam But apparently the manager of this location is not very responsible for the place because when trying to face the situation they denied it to me, maybe Masserati is in a tailspin and needs these small thefts to keep his service workshop open. I speak with proofs, invoices and recordings, nothing of just words. They never fix my problem.
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November 2020 by Douglas Schmidt
This dealership has beautiful vehicles for sale, however the service department is dreadful because they are very reluctant to provide a loaner vehicle. They attempt to provide you with a Hertz rental car type vehicle. This is a Ferrari and Maserati dealership. How can they expect a client who drives a Ferrari to drive a Hertz rental car? They offered me a Chrysler sedan which is unacceptable. They told me their company took many of their loaner cars away from them. So in summary, their vehicles for sale are beautiful, but the service department is not accomodating
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September 2020 by Dan Lerner
Don’t even bother bringing your vehicle here. I brought a 1 year old Maserati Levante here (purchased at this dealer) to have the service light turned off after I did an oil change on my own, and was informed that the dealer’s policy is to charge $99 just to turn off the service light. This is notwithstanding that the vehicles owners manual specifically says that the dealer will turn this light off upon proof that the service was conducted. I’ll be purchasing my next vehicles from a different dealership now that Maserati dealerships are opening in many locations. Poor reason to lose a customer.
