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July 2024 by A Kennedy
After reading some of the reviews for Eagle Rock, I feel compelled to leave a review myself as the experiences I had renting with this company were very much the opposite of the negative comments. I feel like sometimes, only the negative is left as a review because of peoples frustration. While I understand that, sometimes, it is important to hear the good things too. My experience was very positive!!
Eagle Rock Nesconset is the BEST. My daughter and I lived here before moving into our forever home. During our time there, both maintenance and management always exceeded my expectations with communication. The few times I called with a question, not only did I immediately get a call back if they did not pick up the phone but I would also get a follow up call from whoever I spoke with to make sure all was good. If my call was to maintenance, they were down to my unit within a very reasonable amount of time. I remember one time I called maintenance because the light was out on the post leading to my door. It was around 6-7 when I called thinking maybe this could be a project for the following day. About 10 minutes later, Mike from maintenance was down changed the bulb and knocked on my door to let me know it was already done.
My daughter and I loved living at Eagle Rock. The community was welcoming, the company was great to us and most importantly, as a newly single mom at the time - we always felt safe and comfortable there.
I encourage everyone to consider renting here, and will always promote Eagle Rock - they were great for us and would be great for you too.
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June 2024 by Alex Melnyczuk
I can't give no stars but I wish I could. I moved in on 2/10/24 and saw my first mouse on 2/16/24. To date I have seen over a dozen mice and caught and killed 7. The management has not been responsive to my requests for reimbursement of wasted groceries. I now have to throw out a couch because it is covered in feces and mouse pee. DO NOT RENT FROM THIS COMPLEX, YOU WILL REGRET IT!!!
UPDATE: I have since caught an 8th mouse and have seen a cockroach the size of my index finger. I have plenty of images and proof to back this up and still the management company refuses to acknowledge the lost groceries, couch, and peace of mind. I cannot advocate against living at Eagle Rock Hicksville/Jericho enough. Please beware, I would advise staying away from Eagle Rock Properties in general at this point after dealing with their poor management staff who does not seem to care whatsoever for their tenants.
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May 2024 by dixa trivedi
Just leased a one bedroom newly renovated apartment. Very beautiful, well ventilated, spacious and apartment with lot of sunlight in the morning. The leasing agent was very helpful, with each and every step from touring the apartment to leasing.
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May 2024 by Roberto Cruz
Do not rent from this company, unless you are ok dealing with a property management company(Eagle Rock Properties) that engages in questionable and unethical business practices. Shady dealing by the at their Merrill House Apartments in Falls Church, VA. They recently made all the tenants cancel their internet services and forced them to get the internet through them at their "special" price, which is $63 per month for 300mps, the slowest internet option via Verizon. Anyone can get much cheaper price directly from Verizon, which lists the cheaper price, clearly on their website. If you are a Verizon Wireless customer, you can actually get the same internet service for $24.99 plus a $15 monthly discount on your wireless service directly from Verizon, however not if you move in here, you will be forced to pay the $63 and lose any discount towards your cell service because even though Merrill House uses Verizon, they force you to open an account through a third party vendor called Onboard; its how they circumvent VA Code and FCC regulations prohibiting such practices. Also, elevators are always out of services, repairs are subpar, and property management are aloof, it is hit or miss which concerns they choose to address.
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May 2024 by noel abrams
I had an amazing experience with Carlos the property manager at Eagle Rock. He made the process of moving into Eagle Rock easy. He is extremely professional and a gentleman, he made himself available to my phone calls and also via email with prompt responses. Overall pleasant experience, I will definitely refer friends and family to Eagle Rock.
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April 2024 by Tara Young
Eagle Rock placed 20 unvetted male roofers who are working on the building into two 1200 sq ft vacant apartments without any notice to residents. They will not even respond to our concerns of safety and overall congestion. Do not rent here.
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April 2024 by Taylor Eisenhauer
Avoid these properties. Classic rental corporation where you get large rent increases yearly while living experience only decreases throughout. Tried talking to corporate too and won't even hear you out on anything. Just immediately dismisses whatever you have to say. Claim current rates are market pricing, but if you search the same size places and amenities, will find plenty others better priced. Zero loyalty to current residents, will be treated the same as a new one.
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March 2024 by cristian villatoro
I just want to give a big thank you to Carlos, he was very professional & made my move in very easy at eagle rock.
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March 2024 by Nancy Rodriguez
I would like to thank Carlos again for making this process very smooth for my family & I. Carlos was very patient in touring & making sure all our questions were answered. Communication efforts with Carlos was fast and efficient. Eagle Rock Apartments and site at Carle Place are very clean & well maintained. Carlos is an asset and plus to eagle rock community not only for his kindness and patience & knowledge when we ask a question but for the satisfaction of fast communication.
Thank You !
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February 2024 by Stephanie
Ramblewood Village apts are a great choice.
I feel just as cozy in my apt as I did in my house. Now I have more cozy time without the hassles. The maintenance team is excellent. Especially Brett! They respond quickly and resolve issues promptly.
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January 2024 by Mike Walsh
Wonderful
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December 2023 by Mike Magello
Horrible experience. Would not recommend.
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December 2023 by Karen Scinto (theHOOT)
Nothing but problems based on the lack of knowledge on the part of Corporate. Watch your back, they will fine you for their mistskes. Otherwise a nice place
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October 2023 by Susan Cavanaugh
Rob came and changed my refrigerator because the old one was breaking down so Rob came and gave me another refrigerator brand new in two thank you, Rob.
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August 2023 by ALEXANDRA KAROPOULOS
I worked with Carlos who’s office is at the Carle Place location. He helped me find an apartment and move in within 1 week. He saw that I needed a place asap and emailed and called me with every single process along the way. I highly recommend living here. The management is very kind and truly caring. The maintenance at Huntington Station is timely and accurate. When I submit a ticket for maintenance I hear back within the same day and usually have someone at the apartment just the next day. The receptionist at the Plainview office location is lovely and helped me even though they were closing at 5pm and I showed up just 5 minutes before then. Everyone is willing an eager to help and the property itself is great with a gated parking lot and grilling area with a gazebo! The apartment itself is very spacious and renovated! I love Eagle Rock!