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9AM - 5PM
388 NY-59, Nyack
Banks
“Mayra T has helped me every step of the way with the purchase of my new home. She was patient kind and helped me choose the best accounts to fit my needs ! Highly recommend. Thank you thank you thank you !”
“Not a member, just needed something notarized.Called, spoke to a person, came in, got my notarization. Easy process and nice employees.I do not have a relationship with this bank but will consider it for the future based on my interaction with them. Thanks Steve!”
“Andre Francois helped me so seamlessly with a personal loan. The whole process was finished in its entirety within 1 day, and all over the phone. Andre was very easily accessible and helped me with any questions I had, guiding me in the right direction. This is not the first time I’ve used PCU, and I’ve recommended them to multiple people. I will continue to use this branch specifically and continue to recommend.”
“I have nothing but good things to say about banking with OB&T! The online platform is very user friendly and I always get a very quick response from the amazing staff whenever I do have questions!”
“I want to extend my heartfelt thanks for the exceptional service I received. The tax documents arrived promptly, and the efficiency and speed of the action taken were remarkable. It was an absolute pleasure interacting with Mr. Shiva and the team. Your professionalism made the entire process seamless and worry-free. I truly appreciate your dedication. Wishing you all a fantastic day!”
“Recently I had to roll over an IRA from a former employer to another retirement fund. Luckily for me Joe Wallace was at the Trustco branch closest to where I live in Briarcliff. He was attentive, patient, and went out of his way to get me the best possible interest rate for my new fund. Go to Trustco and look for Joe is my advice.”
9AM - 6PM
32 N Main St, New City
Banks
“I recently had the pleasure of interacting with Miriam Aidoo, a customer service representative at Apple Bank in New City, and it was an exceptional experience. She showed unparalleled professionalism and patience resolving my concerns with efficiency and courtesy. I am truly impressed and grateful for such a positive banking experience.”
“My experience with Trustco could not have been better. They did almost all of the work in getting my application in order, they accommodated my closing date preference and the closing was very quick and without issue. I would highly recommend this group to anyone looking for a great loan experience.”
9AM - 5PM
88 4th St, New Rochelle
Banks
“very good attention, the gentleman moses pujeh was excellent and kind in serving my family and me. with kindness and good service. Very good service and attention. I recommend the bank and I recommend opening accounts in this place.”
9AM - 5PM
313 Main St, Eastchester
Banks
“This branch is wonderful,I love the way how they helping people to build the credit score!!I just signed the papers for loan assist with Suela,she knows how to take care of the client's time!!I have to go to work at 10 Am and she said I will do my best for you first thing in the morning,it takes me 5 minutes to sign up & done!!I really appreciate that you really care for your customers.Thank you!!”
“I appreciate the service at the valley branch located in Westwood. Christopher wise always greets customers with a smile and goes above and beyond to help me with any issues. Alejandro, the manager, helps when I cannot explain my issues clearly to the bankers. I am very glad there is someone who can help with other languages. Tim and Dawn the other bankers are very nice and are always eager to help with any issues.”
8:30AM - 5PM
670 McLean Ave, Yonkers
Banks
“This branch is very friendly, the manager Alexander always go out of his way to say hi to the clients and even remembers my name every time. Banks need more engaged managers like this.”
10AM - 4PM
211 Old Tappan Rd, Old Tappan
Banks
“I had a fantastic experience at the Bank of America branch in Old Tappan, NJ. Emily's exceptional service stood out as she went above and beyond to assist me. Her sweetness and kindness made the visit enjoyable. Kudos to Greg, the branch manager, who was also great and helpful. I truly appreciate their outstanding customer service.”
“1st Commerce Bank of Closter, NJ is fortunate to have Jawan as an employee. Jawan is such an asset as he is knowledgeable, professional and always goes above and beyond to be helpful. When I have a question or issue, he is responsive to provide information and a resolve and does so in a timely manner.”
9AM - 5PM
135 Main St, Nyack
Banks
“I’m the manager of all gas welding supply and we come here for our deposits Sanjay is a huge help makes the process quick and easyHighly recommend opening an account here”
9AM - 5PM
1050 Main St, River Edge
Banks
“I was just helped by Feven at this branch and she was extremely helpful (went above and beyond) and efficient. Not only was she knowledgeable, but she was friendly and easy to talk to. Will definitely return to this location.”
“Once you get past the initial small deposit verification and the “checking only linking requirement it is easy to navigate your money. Have used them for years without issues. Current interest rate on saving is 3.5%”
9AM - 5PM
132 Parkway Rd, Bronxville
Banks
“This branch is awesome. We have been banking here for many years.the tellers are friendly and efficient. Mathew, in investments, is knowledgeable, friendly and available. Joseph is awesome He clearly loves his job and helping his customers. The branch manager, Kim, leads by example. She is always so welcoming and helpful. She knows all the answers. Chase is extremely lucky to have this Bronxville group representing them”
“This program is the best and help you out when you need them. If anyone ever needed assistance, they will provide you with the best service if ever needed. Thanks for everything I recommend for anyone to come here. Angie helped me out when I really needed it the most. Thanks again!!”
“I was just at Webster bank and the branch manager Eileen Victory is the nicest person and she did such a great job of notarizing so many of our documents. I would open all my accounts at Webster specially at this branch because Of Eileen and Vito”
“Excellent service above par provided by Kathleen Light.As a Chase Private Client account holder and realtor I am always on the run.Kathleen went above and beyond to provide me with resolution and with a follow up call the very next morning.You can’t get better than that.”
“In life everyone goes through hard times, pain, suffering and losses. however only those who have the guts to get up and continue with their journey, emerge victorious.”
“Looking at a local bank in Rockland County to do some banking with great rates, I’m so glad we stopped in to the Palisades Credit Union. We dealt with Ellen Brooks who is top tier in the banking world! She was professional, gave an accurate timeline on what to expect and made our process pain free. It’s a small & clean branch with helpful people. It’s important to feel good about where you bank and offers different services and this bank checks off all the boxes.I definitely recommend this bank!”
“Had a wonderful experience today at your bank today! Luisa Guzman was kind, efficient and went above and beyond to help my aunt and I get help for a family member who could not be present. She was a ray of sunshine in this crazy world we are living in. Thank you”
“In seeking a home loan I visited TrustCo Bank Bronxville's branch and was thrilled with the service received. Barbara Carlsson, who assisted me made sure that I understood the complete process in securing the loan I needed. Her guidance helped make my experience a success. Which gives me confidence in recommending Barbara and TrustCo Bank to anyone looking to open a HELOC.”
“This location is the only one that actually allows me to make it to the bank and to work because they open at 8:30 in the morning. Almost all the other locations open at 9am which makes it impossible for me to make it there without being late for work. The customer service is amazing and fast. They get you in and out in minutes. I'm truly grateful this location opened.”
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“I recently had the pleasure of working with Sandra Alvarez, a mortgage officer at Trustco, and I cannot express enough how impressed I am with her professionalism, expertise, and dedication. From the moment I walked into Trustco seeking guidance on securing a mortgage, Sandra greeted me with a warm smile and a genuine eagerness to assist.Sandra's depth of knowledge in the mortgage industry became immediately evident as she guided me through the entire process with clarity and precision. She took the time to patiently explain each step, ensuring I fully understood the implications and options available to me. Her attention to detail and willingness to address any questions or concerns I had instilled a sense of confidence in me that I was in capable hands.What truly sets Sandra apart is her unwavering commitment to her clients. She went above and beyond to explore various mortgage options tailored to my specific needs and financial situation, ultimately helping me secure a mortgage that exceeded my expectations. Throughout the process, Sandra demonstrated a remarkable level of professionalism and integrity, always prioritizing my best interests above all else.Beyond her exceptional skills as a mortgage officer, Sandra's friendly demeanor and approachable nature made the entire experience enjoyable and stress-free. Her genuine passion for helping others achieve their homeownership dreams is truly inspiring and sets a high standard for excellence in the industry.In conclusion, I cannot recommend Sandra Alvarez at Trustco highly enough for anyone in need of mortgage assistance. Her outstanding service, expertise, and dedication make her a true asset to Trustco, and I am grateful for the opportunity to have worked with her. If you're looking for a mortgage officer who will go above and beyond to ensure your needs are met, look no further than Sandra Alvarez. She is simply the best!Additionally, I firmly believe that Sandra deserves recognition for her exceptional performance and contributions to Trustco. Her outstanding work ethic and dedication to client satisfaction undoubtedly warrant a raise and promotion within the company. Trustco would greatly benefit from retaining such a talented and dedicated professional like Sandra, and I wholeheartedly support her advancement within the organization.”