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“Let me start by saying I’ve always used another shop. I called them in a pinch. I needed something done ASAP. They were able to get me in that morning, and diagnosed my issue very quickly. Pricing was super reasonable. The staff was amazing. After the diagnosis, I had to get a couple parts. He got me in the next morning and the truck is all fixed now! I felt very well taken care of going there. More than I ever have at another shop. Found my new mechanic!Services: General repairs”
“Big Mike was always there when we needed him. We paid and he gave service which is how it works. And if we come back to the state I will be back again. Keep up the good work guys! thinking of you! Got some work coming your way. Betty and Lee”
“Multiple times I’ve got a U-Haul. The owner has been awesome. Stay there for me if I was running a little bit late past closing time probably the only U-Haul place I will ever go to in the area for all my needs but highly recommend this U-Haul and also he has a towing and automotive shop as well. Super great guy.”
Open 24 hours
1116 Waterloo Geneva Rd, Waterloo
Towing
“Saved me on the side of I-90 tonight after i got a flat in the snow. Tow truck driver even recommended a nearby hotel, and told me where to get my tire fixed in the morning. Prompt service as well 10/10.”
Open 24 hours
1 N Exchange St, Geneva
Towing
“my tire blew on way to a hockey game in Buffalo. I got it off thruway and called these guys and they changed the tire while I was in Buffalo as I got picked up by a teammate going to the same game. Got back later that night and it was all set and I drove home. Thanks Castro. You are awesome!Service: Tire change”
Towing
Towing
Towing
Towing
“I made my first visit to Brotz Automotive last week. I stopped in and asked for a short notice assist with my SUV and completely expected to have to wait or make an appointment and return as the bays were already full with mechanics working on other vehicles. An extremely professional and friendly office manager, Abbie, said she would see what she could do to help me, and, within a minute or two, the owners, Josh and Dan, appeared from the garage and said "toss me the keys." Within a few minutes my SUV was pulled into a bay and they were evaluating it. After pulling my front right wheel off, they discovered the issue and solved it. They also told me my brakes would likely need service in a few months. I was extremely impressed as they could have easily told me the brakes all needed to be replaced that day and I would have not known otherwise. After 35 minutes, I was back on the road after paying a $20 bill. When my brakes need to be replaced, I will definitely return to Brotz. Extremely friendly, honest and professional. I highly recommend them.”