Auto Repair in Phelps, NY

“Our van broke down crossing the country and we got towed to their shop. Ray and the other mechanic were wonderful! They took excellent care of our stranded crew. Fixed our van fast and efficiently. Ray even called us later in the day to make sure all was well. We felt blessed to have been delivered to their shop!”

“Best auto service I have received! I was dealing with a jeep dealer for months to get a sensor...was told it was ""unavailable". No call backs either! I took my jeep to Paul at Midlakes auto...he had my car repaired with that new sensor in 24 hrs! Gives shopping local a whole new meaning. Thank You! Highly recommended!”

“great group of guys. Steve is great and makes sure every customer is happy. had a break down in work van and he came to me fixed the issue on side of road and had me in my way to the job. also has done work in personal vehicles and very pleased ???”

“I made my first visit to Brotz Automotive last week. I stopped in and asked for a short notice assist with my SUV and completely expected to have to wait or make an appointment and return as the bays were already full with mechanics working on other vehicles. An extremely professional and friendly office manager, Abbie, said she would see what she could do to help me, and, within a minute or two, the owners, Josh and Dan, appeared from the garage and said "toss me the keys." Within a few minutes my SUV was pulled into a bay and they were evaluating it. After pulling my front right wheel off, they discovered the issue and solved it. They also told me my brakes would likely need service in a few months. I was extremely impressed as they could have easily told me the brakes all needed to be replaced that day and I would have not known otherwise. After 35 minutes, I was back on the road after paying a $20 bill. When my brakes need to be replaced, I will definitely return to Brotz. Extremely friendly, honest and professional. I highly recommend them.”