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May 2024 by Jake Bush
Horrible experiences most of the time in the pharmacy
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February 2024 by Nolan Wood
Love it
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October 2023 by Ben Watson
the staff and pharmacists are top notch. very help knowledgeable, and personable. good selection of sugar free candy and sugar free electrolyte drinks.
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August 2023 by Sarah Jayne
Then Penn Yan rite aid pharmacy is by far the absolute WORST pharmacy around. They take forever to fill a prescription and then say oh sorry we're super backed up. Even when they've had the prescription weeks in advance. If your picking up certain and specific medications, or inquiring about them, the moment you ask their entire demeanor and tone changes from semi decent to straight judgment and arrogance. now I've come to learn it's not just me, they do it to EVERYONE. They even took TWO MONTHS to fill my son's CREAM, despite the number of times we called to ask why the hell it wasn't done yet! Terrible customer service all around.
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April 2023 by Cole Castle
One of the worst pharmacies I have ever dealt with. 1 month is all the same with my prescriptions then the next one they say my one medication that I have been on for years is more regulated and need to wait another week to get it. All the employees are not on the same page. One tells you one thing then the next says something totally different.
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December 2022 by Tracey Masin
I absolutely love the Penn Yan, NY store. The staff there are absolutely a delight and the new manager is outstanding, he goes above and beyond for his customers, I wanted a certain vitamin ordered and he had it there for me on their next truck. Again, outstanding!
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October 2022 by Tim Kerrick
I'm a type 1 diabetic so i deal with pharmacies quite often. The rite-aid pharmacy in penn yan is by far the biggest joke of a pharmacy I have ever dealt with. My doctor sends in my scripts before 10am and I call the pharmacy at 7pm to be told my script isn't going to get filled today(but it's in stock). How can that even be legal for something I need to function? The people are usually miserable as well, acting like they are extremely overworked. Not always a pleasant place to go but its also the only place that carries my meds at all times so I don't have to wait for ordering so I guess I have to deal with it. Get your s*%t together.
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January 2022 by Patricia R.
Very clean store, always carries items that I need and During the pandemic and regular flu season, they were very organized about getting required vaccines. Likewise in the earliest and most frightening times related to COVID, it was very helpful that they have a drive through pharmacy pick up. Pharmacists are very professional and techs are likewise supportive. I appreciate the smiles and friendliness from staff during these challenging times!
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November 2021 by Steven Recore
I drive from wellsburg to Penn yen to do Scriptdrop (Roadie) for them lot of the time because honestly they are great people to deal with and friendly. Never once have I ever had a problem with them. I truly think they have a great team going on there.
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November 2021 by Debbie Nudd-Hines
We have been at Rite Aid for several years now, use automatic refill, and pay to go online....wonderful, wonderful service!!!
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February 2020 by Victor Sutton
Has a horrible time with switching insurance plans even though your endurance company has already approved you to go there
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February 2020 by Lynn Simmons
I have used Rite Aid Pharmacy in Penn Yan since they came to town 25+ years ago. I left for a short time to discover that Rite Aid was where i needed to be. Yes they are not perfect but neither am i or the folks who give them 1 star.
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January 2020 by Linda Warner
Most of the when I go to pick up my scripts at the drive thru, I wait at least 15 minutes for someone to acknowledge me. Then I just drive off. the clerks aren't overly friendly and seem to be put out.
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May 2019 by Alicia Conklin
This rite aid SUCKS!!! Everytime I go to pick up my medicine I get a run around. I had gotten
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March 2019 by Phadririan Nightbreeze
Great and timely service a wonderful pharmacy department!!
