Banks in Penfield, NY

“We opened an account at the Penfield CNB office. We were greeted on arrival by the tellers and quickly directed to Brien's office. He was friendly, efficient and explained everything to us clearly, even bringing things to our attention we weren't familiar with! Great experience!”

“they have some issues sometimes but the perks of this bank outweigh any negatives. I had a pretty bad experience trying to make an account with this company. They had this whole technical issue that caused me to sit there for like an hour while the guy was on the phone with a tech guy at a corporate office. Finally he got my registration to upload and then 2 weeks later I'm wondering when my actual card is going to come in the mail. Little did I know, he either never ordered me one or the system wasn't actually fixed. When the bank heard about this they expedited a card with overnight shipping to my house at no cost. This is still the only bank in town that will allow you to take a photo of a paycheck (from companies like Paychex and some others maybe) in their app, and instantly 2 seconds later that money is in your checking account in cash, no delay at all, just an extra service for Rochester people from a local bank. That's why I stick with them through the problems, because they are not perfect but they are the most pro consumer bank we have.”

“A bank that deserves five stars or more, and I extend my thanks to the staff who cooperated with me and solved the problemThank you so much ???????❤️♥️♥️♥️♥️”