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November 2024 by T Byas
Sewing machine maintenance was performed in an expeditious manner and my machine performs very well.
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April 2024 by David Townsend
I've used their services several times over the past 30 years. Excellent service. I was having a minor problem with my Hoover vacuum cleaner and they were quickly able to resolve it. Employees are very knowledgeable and helpful.
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March 2024 by David T.
I've used their services several times over the past 30 years and have always had very good experiences. Recently I was having a minor problem with my Hoover vacuum cleaner and they were quickly able to tell me how to resolve it. Employees are very knowledgeable, friendly and helpful.
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February 2024 by Paul Hancock
Great place to get your Kitchenaid mixers fixed
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December 2023 by Alexa Harding
I had my vintage sewing machine tuned up here several months ago, and after a bit of use, one of the levers came loose. I stopped in and they fixed it while I waited for no charge. I fully expected to have to leave it for repair, and I'm so happy that I could bring it back home the same day and continue sewing all of my Christmas gifts!
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October 2023 by Robert Glendenning
Thank you very much for repairing the cord-reel-spindle assembly that I brought in from my Miele vacuum. And you did it at no charge with spare parts. I couldn't be happier. You are the best store in Rochester. As a former technician, the Miele vacuum is a pleasure to work on because they use good quality parts and materials. I don't recommend everyone try to fix their machines due to the complexity of the electronics and amount of protection devices. It is a very well constructed fully sealed high filtration machine recommended for one who suffers from allegories, and I would never own any other machine.
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September 2023 by Gail Penly
Great service! Vacuum was done earlier than anticipated.
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August 2023 by Dan M.
Always fair, friendly and competent in their service! I love my Miele vacuums! Dan McCarthy
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May 2023 by Karla Schnell
I have had several sewing machines repaired and they have always been super friendly, helpful and very fast! I have a quilting friend who lives out of town tell she was given a four to eight weeks timeline to get her machine serviced and mine was done in less than a week! I'm so grateful we have such a great place in Rochester!
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March 2023 by Jeanne Bringley
The space has great light and very roomy. The rent was quite reasonable and our group plans to come back often
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November 2022 by Meagan C
Very rude people. They treat others very disrespectfully. I would never recommend coming here.
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November 2022 by Laurie Gavigan
Great place, fast and excellent work.
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November 2022 by Xin An
Waste of my time, poorly service, unfriendly staff. Never thought it was nightmares experience!!!!
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November 2022 by Thomas Link
Great people.. great service beautiful building...
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November 2022 by Deborah Vincent
My sewing machine was finished in a timely manner. The people we're very courteous. They even checked out my vacuum cleaner, that was so old, they couldn't find a part to and they didn't charge me anything.