“Service was amazing loved my brand new couches they came so quick the process was so easy and fast would definitely recommend this furniture spot to everyone !!!”
10AM - 9PM
517 E 117th St, New York“We came to Ashley at the end of the shift to look for a couch. Keysha was so kind and patient and stayed late to help us make our purchase! Amazing customer service and a wide selection of couch options”
“Monica was very nice and helpful. If I could review her coworkers it would be zero stars because they looked at me like I couldn't afford the beds in that store.”
10AM - 8PM
410 Tarrytown Rd, White Plains“Mark was professional and helpful in explaining the difference between the different types of mattresses to my husband and I. Although we planned on looking, we ended up buying two! Hopefully, we will be as happy with the products (when delivered) as we were with the service we received.”
10AM - 8PM
1903 Bruckner Blvd, Bronx“I went to Mattress Firm store on Bruckerner Blvd. I spoke to & was attended to by Franklin. He was attentive but not pushy. He showed me multiple mattresses & explained individual information on each mattress etc. I finally made my mattress selection. Then he explaned how I could make the purchase. I decided to finance & was approved quickly. I truly recommend going to Mattress Firm.. for its personnel knowledge & professional courtesy.”
“I went into this store on a mission for a new bed, after recently having surgery on my back, and Sam the man was a great big help and i was able to purchase a new bed that same day. It also was delivered the next day with no issues. His staff/team were very helpful as well over the phone and the delivery guys Frank & Rudy were terrific! I recommend this store to anyone looking for a new mattress/bed.”
“Venus was magnificent and so was Daisy. Both women welcomed me with open arms and made my selection very enjoyable. They knew my need and they nailed it perfectly. Once again thank you Venus and Daisy.”
“Teddy was an amazing sales representative. He was patient answering all our questions and concerns. I loved the fact that he wasn’t pushy or following us around the store.”
“We went to the Hartsdale, NY store and worked with Maria who was amazing. She was helpful and followed up by sending email status updates. Delivery was amazing as well - received updates on the delivery date - delivery men were also amazing, neat and polite. Love my furniture! Highly recommend shopping at Bassett! Thanks Maria!”
“I had the pleasure of shopping for furniture at my Airbnb locally and I have to say, despite some of the negative reviews about delivery and service, I had a phenomenal experience with this establishment! Prince, the owner of the showroom was so pleasant and helpful that he personally helped us with listening to our needs and not up sell anything to us with his interest in mind. The quality of furnitures I ordered and mind you...I ordered quite a few...they were beyond my expectations and was delivered on quick promised dates and with a service with a smile. I hope I generously tipped the delivery guys who were so respectful and accommodating. Prince kept me informed of all the crucial time lines and furnitures were delivered spot on and was set up as promised! I am a Realtor by profession and deals with many people from different walks of life...if price, quality and service is the top of your priority which I imagine is no other way...this is the place to shop! Quality furniture with prices that can't be beat. Every one of my friends were shocked with the quality and prices where they paid thousands more! Give this local establishment a honest shot and I assure you Prince will make sure it's done the right way! I am a customer for life and will refer them for any opportunities I get. Did I say they have a great website with all things home decor related! Thank you Prince again for being a gentleman! Wish more people were like you!”
“Had an exceptional experience with Nancy. She patiently guided us through the Tempur mattress, and we found our dream mattress. She made the process easy and smooth. Highly recommend working with her if you stop by the store.”
10AM - 9PM
2264 Bartow Ave, Bronx“I’m so satisfied with the workers who came and put my bed together. They were very friendly and they explain things to me that I needed to know and they were very clear. I love my new mattress. I will be shopping here again.”
“We had the best experience ever with Francisco! He's very knowledgeable about the mattresses and very nice! The best customer service :) The store also had a lot of options to try out.”
10AM - 9PM
1 Maple Ave, White Plains“Great variety of items we were interested in. It’s the personal assistance that makes it a wonderful experience. You don’t get that online. If you visit - ask for Tim. Very knowledgeable and showed us exactly what we were hoping for.”
“My sleep expert, Joseph at the Eastchester location, was really great. He showed me several mattresses that fit my criteria’s and explained their differences. Then Joe figured out the best pricing for the mattress I chose and the deal was done. Great customer service. Way to go Joe!”
10AM - 8PM
2350 Central Park Ave, Yonkers“My customer representative was professional and respectful during my visit. His knowledge and understanding of what I needed was on point. I'm thankful and appreciative for is help.”
10AM - 8PM
262 Boston Post Rd Suite 2, Port Chester“I’m a loyal customer to mistress firm. Loved working with John he is very knowledgeable and very respectful. Best salesman I worked with thank you for your the best I will be coming back for all my mattress needs.”
“Such an easy experience! Love the staff. Needed a box frame and had the delivery set up within minutes. The staff remembered me from last year and knew my name! Great store.”
10AM - 8PM
2450 Grand Concourse, Bronx“Jarius was very helpful and very knowledgeable. He was able to work with me and help me not only find a good mattress, but stay in a good budget. I had a really good experience.”
“The salesman who was from England was great and understanding my situation on being on a big budget. This is my second experience with Peter. I'll definitely be going back to him in thr future and definitely recommend Peter.”
10AM - 7:30PM
1550 Westchester Ave, Bronx“I DELT WITH ANGLE BROTHER WAS VERY HELPFUL HE WRK WITH ME .THE DELIVERY ON TIME QUALITY OF THE FURNITURE WAS EXACTLY WHAT I THOUGHT MATTRESSES FORM DRESSERS STRONG N SOLID WOULD VERY VALID PPL”
“Walked in to sample a few mattresses and walked out with a S&F LUX ESTATE KING. Tina was very informative, patient and I never felt any pressure to purchase. Thank You for the time and sale.”
10AM - 9PM
610 Exterior Street, Bronx“Worker named Stephanie is amazing !!!! She’s gone above and beyond for me in terms of finding out my order status , payment delays , delivery anything and everything pertaining to my purchase. She’s prompt , courteous and if she says she will call you back she will. Thank you Stephanie for making this experience so amazing. My children and I appreciate you ❤️”
“It’s my first time ever getting my own furniture so I really wasn’t sure how to go about it or what to get but everyone in there was very kind and took the time to make sure I know what I wanted and got what I liked. Especially Sochi she was a big help in getting the things I wanted if you go there I would recommend Sochi. I will definitely be back to get more furniture from them”
“The gentleman that helped me was great. He was kinda ND, helpful, understanding of what I needed to help me rest better & longer with a firm but comfy new bed. So thank you so much”
“It was a goid experience. The sales person was very helpful. The sleeper couch arrived as expected. The furniture fits in the room.The delivery group was very efficient. SpeedyOn time and took all the boxings with them.”
10AM - 8PM
2984 3rd Ave, Bronx“Gabriel was very helpful and attentive. He helped make my purchase fast and easy. I was able to select my delivery date and get free shipping. Thanks for all the help!”
10AM - 8PM
5687 Broadway, Bronx“The person that took care of us name is Taiyanis, very nice. Great customer service. Showed us a variety of mattress, worked with us gave us a good deal. Was very attentive to my son needs. ?Thank you”
“June Rayhan was a delight to work with. He was patient, caring, intelligent, knowledgeable, and personable. He made our visit successful and we are happy to have made a purchase from him.”
“I went to furniture store last week and bought some new furniture, couldn’t be more happy with the service from Harley the sales to
Rep at the store . I went with the new sofa loveseat power recliner, can’t wait for it to arrive. This store is amazing it has great furniture at great prices and they are very patient and great vibes all around , here are a few pics she sent me and yes I def recommend going for all your furniture needs !!!”