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September 2023 by Stephen Baqqi
I went to Danny's Cycles three times. Each time for a flat in the same front tire of my bike. The first time I went, the flat was "repaired" and taken care of in about 20 minutes, no problems. I got a flat in the same tire a week and a half later. I took the bike back to get the tire fixed again and to my surprise I was not offered a discount, nor was the service free despite it happening within a week and a half later and being same tire. The gruff laconic man behind the counter just shrugged and stated it was "unlucky". OK, you can probably see where this is going now. 2 weeks later, the same tire is flat again. For the THIRD time. Upon taking the bike in for the third time, I refused to have it looked at without some sort of discount or guarantee it will be finally and actually fixed. They refused. Just a huge waste of my time and money. Don't go to this place unless you enjoy having your time and money wasted. Terrible customer service. I would rate it 0 stars if I could. I'll be going elsewhere from now on. Ignore the glowing reviews and avoid this place like the plague.
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September 2023 by anderson franco
I had a very bad experience and i wouldn’t recommend this bike shop for no one , i ordered something from specialized and i had to use the bike shop to pick up the items , they got the parts signed the deliver , and they took a week to hand to me , they only did because i called specialized to see what was going on , they told me the parts was delivered week ago , i call the bike shop and they told me they never got the parts . So after i called specialized again and open a complain the bike shop Found my parts . but still never called me to let me know , they customer services sucks .
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September 2023 by kevin turner
Expert service and top-notch advice. Aaron was absolutely wonderful and recommended what I should have done to my bike.
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August 2023 by Daniel Antonelli
Quick and easy. I took my road bike and my son’s bike in for service. Danny’s fixed them up in a couple of days and got us back on the road.
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July 2023 by Peter Cunningham
Great customer service! Very happy with my bike, they put it together perfectly.
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July 2023 by Gina M
Aaron was knowledgeable and fixed my bike issue that two other shops couldn’t figure out. Worth the traveling I did and I will never go anywhere else.
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July 2023 by Will Treves
I have bought bikes here and also had them serviced. Quick, friendly, efficient. Thanks!
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June 2023 by Reginald Edwards
The employee service was GREAT. They help me find a bike for my tall 5 year old daughter and put training wheels on her bike. And after purchasing to my surprise I got a warranty and a fix a flat program for life of the bike.. June 2023.. REG19
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May 2023 by Jessica Fox
Very prompt and excellent quality bike work! I have my bike assembled and tuned up there after shipping it across country and it looks better than when I boxed it up!
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December 2022 by John Molinari
They were able to sevrice me same day.Fixed the problem within minutes at NO CHARGEVery rare these days
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August 2022 by Ronald Yan
Awesome little shop in Pelham. The repair guys in the back are magicians. Rear tube and tire replaced in less than 15 minutes.
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August 2022 by Jonathan Rivera (Chance687555)
Great experience there at the shop. I bought the exact bike I wanted. TREK Marlin 7. Both Aaron and Miller were extremely helpful. Thanks a lot to both of you.
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July 2022 by Benjamin Bernal
Workers are great took their time helping choose a bike for my needs even tho I showed up a few minutes before closing time thank you will purchase another bike for my wife and kid
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June 2022 by Ruddys Pena
Nice place, they have a great variety of bontrager and them equipment, I was looking for a bontrager helmet in white color, which I found here at this store. Staff is very professional and respectful, I definitely recommend to visit this place!
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May 2022 by Helene DePalma
Friendly, knowledgeable staff and prompt service! The tune-up on my bike was completed 3 days ahead of schedule and I was able to enjoy riding over the weekend.