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January 2024 by Rose Barbagli
Good customer service but still understaff so the wait is bad
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September 2023 by Jordan Collier
The owner Kirby was the most patient and knowledgeable person I've ever had help me at any cell phone store. He went above and beyond to take care of my very particular circumstance! Would highly recommend this AT&T location.
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September 2023 by Tamia Patterson
Very great customer service and answered all questions I had , will be Returning ?
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May 2023 by dawn jackson
I recently visited the AT&T store in Pelham. The young lady who helped me was polite, patient, professional, and attentive. I truly appreciated her help.
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April 2023 by Jennifer Howard
If I can give Jose Rivera 1,000 stars, I would’ve! Jose’s customer service was impeccable. I came into the store on Monday, and I was greeted with a smile. We sat down with my son and mom and was attempting to come up with with the best solution to add a line and purchase a new phone. Jose treated us like FAMILY! We laughed, shared stories and the level of comfort I felt being in that store was unmatched. Jose deserves all of the stars; he didn’t rush us out even after the store closed. He got everything done for us and we were so thankful for him. 1000% BEST CUSTOMER SERVICE REPRESENTATIVE!!
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April 2023 by Tiana hazel
Melanie Perez was amazing. She's very professional and helpful. She was patient. I rate her as outstanding.
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April 2023 by Adrienne Robinson
Jose was very insightful and willing to help with all my concerns very patient with me, excellent customer service! Thank you Jose! Pelham Store sales associate
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February 2023 by tom
Wow! I had low expectations going into the AT&T Store on Fifth Ave. in Pelham but wasI wrong!.I had a problem w the cellular data plan on my IPad and the AT&T phone support people couldn’t solve it, but, Melanie Perez, the Store Manager, solved it very quickly. Not only is she technically very competent she has a lovely manner and is a genuine pleasure to deal with. Go to her store.
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February 2023 by Robbin Thomas
Jose Rivea and the entire staff were excellent. Set up my phone and answered all questions
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December 2022 by Otilia Taylor-Tanner
Hot mess at the AT&T store, worse when calling “customer service”! Hello Verizon wireless..
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December 2022 by Dafne Ginn
This is my home town ATT store, I was so happy with the service. From the knowledge of what plan best works for me, the best phone storage and best phone and answering all my questions with patience even though my visit was right at close time. I definitely recommend this store. Melanie was phenomenal.
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November 2022 by PJ Pierce
Melanie and the team at this store are exceptional. We’ve been in on many occasions for issues large and small, and each time it is like returning to a safe space, the care and attention they give to their customers is landmark. In a world of unlimited choice and declining customer service Melania and team are a blessing.
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September 2022 by danielle b. fuller
Toby was very friendly and helpful. My experience was great at the Pelham store. Thank you for your patience.
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September 2022 by Anya Murphy
Great experience! Toby was extremely helpful in deactivating my account and solving the issue.
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September 2022 by Marsela
The store is great. The staff was super helpful and supportive. I worked with Jose and Kerbie, both of them very professional and helpful. I would recommend it 100%