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October 2023 by Jenny Perez
PLEASE make sure you take a look at the 1 star reviews that are hidden behind the 5 star reviews. I TOO had a similar experience as Kelly, Influential Travels and Tanisha. I bought a 2007 Honda Pilot from here. Before I bought the car it was A GOOD CAR. After purchasing the car, it was an OLD CAR and issues started arising such as the SQUEALING AND SQUEAKING that I had to drive around town with for WEEKS!!The Honda was purchased with a 3 month warranty. I took the Pilot back 3x and the issue was never resolved. His excuses were "it's an old car" "I can't keep spending $100s on this every time". I paid for the WARRANTY that you were selling to me. I am so grateful I didn't extend it for another 3 months. The last time I took it, I left with the Pilot sounding even worse than the past few times AND on top of that I left it on a Tuesday and got it back on FRIDAY!!! He called on Friday saying the Pilot was ready and when I asked if it was fixed he said yes. I wish I could post a video of how terrible the car sounded. It was embarrassing. This whole experience was a nightmare.And this is not a false review, we have spoken several times and I have showed up at the "repair facility". No need for a response because it seems like every negative review submitted is false or you've never done business with.
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October 2023 by Jennifer C.
I was looking for a first car for my daughter who is a high school senior. Rich happened to have the perfect car for what we needed. The car we bought from Reliable Auto was within her price range and Rich made sure that the car was safe. This means a lot to any parent. The level of angst I had about this purchase was over the top and Rich and his team were an answer to many prayers. I am new to buying a used car and had a lot of concern about the red tape of NY State registration and uncertainty about buying a used car and hoping it passes inspection. Rich takes care of everything. He is a one stop shop. No matter where you live in the Hudson Valley it is worth the drive to Reliable Auto. I am grateful to know about Rich and Reliable Auto. We are definitely going back to him for our next car!
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July 2023 by Kelle Kerr
I was buying a used car and called Rich to do a pre-purchase inspection, not knowing him or the area. He was fantastic and told us everything he found wrong with the car, with the owner sitting right there, who he also happened to know. It really enabled me to make a better deal with the owner to cover the cost of part of the issues. He serviced the car on the things we thought it needed to start driving and am hoping to take it back to finish the additional work in a few months. He's trustworthy and honest, imo. I had a friend drive me to pick up my car and I think she may be buying one from him. His inventory is great! Thank you Rich!
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July 2023 by Kimberley Feltman
We bought a used car from Rich and his wife today and it was an excellent experience! Rich was a pleasure to deal with and we felt his genuine love for his business and it's reputation! He made the transaction quick, easy and seamless and we really appreciate that! He went above and beyond to help us get our daughter in a car quicker than we expected! He personally looked it over before we took the car home and said he would look it over as if it were for his own daughter! We couldn't be happier! Rich also offers a warranty for his used cars and stands beside his merchandise! We highly recommend Reliable Autos!
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July 2023 by Kenneth Feltman
Quality of cars that he has is way above average and the prices and service are as well. We looked in big and small dealerships and found only junk lies and hidden fees. We needed a car for our daughter so needless to say we had to have a safe reliable car. We found it here. Give this guy Rich a call, you will not regret it.
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June 2023 by Kenneth F.
Over the years we bought a few cars new and used. And always a hidden fee or a straight up lie. We were looking for a nice car for our daughter for graduation. We looked for about 6 weeks and all were junk had accidents or speedo rolled back. After returning a car we bought 1 day earlier to a large - big name dealer, my wife found this dealer. His name is Rich and he has got to be one of the most straight shooters I've met. He's a family man and knows what its like to buy something for your child. He's not out to murder someone with high prices or hidden fees. This guy has alot of great looking vehicles on his lot, he dont deal in junk. Please, if your looking for a quality used car or truck at very reasonable prices, give Rich a call. Nothing to lose and alot to gain.
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February 2023 by Ashley Jacob
I recently bought a car from Rich and it was by far the easiest and most honest transaction. Rich is a straight shooter and no BS, and I appreciated that. He even offered to install cross bars that I ordered, at no extra cost. I have driven to Vermont and New Hampshire with zero problems. Of course I did my homework and had my local mechanic perform a post purchase inspection and he said the car is in immaculate condition. I will definitely continue to do business with Rich whether it be maintenance for my car or buying a new one.
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July 2022 by For Sale
I bought 2 cars from Rich and has been servicing my other car for a couple years now on and off.It’s a pleasure to work with Reliable; they provide great customer service, sales and repair for fair and reasonable prices. Really hard to find these days.(put your stickers on straight yourself tho ha) ??He recently successfully diagnosed various knocking and banging noises ( other mechanics were overkill ) ? in the front end and the car is driving and sounding great thus far.There’s a lot of shysters out there , I don’t believe Rich is one of them. He has my support and business. ???
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March 2022 by Jamie Johnson
They always make sure my car is in amazing condition amaZing prices theh work with you every time i love it here highly recommend!!!!!
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March 2022 by Tay Donece Star
Great Customer service Father & Son was very helpful I’m very thankful my car is amazing ?
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December 2021 by Mr L
??Bottom line is you don’t want a good talker you want a good deal. Rich is a good talker.A car or two off this lot is worth more than I would pay for the entire business.I wouldn’t be surprised if the owner was not about to sell this business and j*** everybody on his way out the door.
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December 2021 by Tanisha Markland
I do not recommend anyone purchase a car from this place due to the fact that they do not do their due diligence on their used cars. If they tell you something is wrong with the car and they will fix it, they will make sure that they find a solution after the warranty is up on the car just to make the money.
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December 2021 by Influential travels
Purchased a car from here and they told me that everything was okay with the car and it is was not. The NEXT DAY when I called them about the issue they told me they would not cover it because they do not have it on record that anything is wrong with the transmission. I also had an issue with my cooling system and they said that I must have done it. I spent $13,000 and it cost me an additional $3,000 on major fixes. This company is a nightmare.
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December 2021 by Cris Gann
Used car lot from HELL.This guy drove the van I bought from him down 9 A doing 100 MPH a day later the car brokeStarted over heating.He fixed it and the same problem happened one month later.The cars aren’t lemons but the owner and employees are.
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September 2021 by Bruce Newkirk
THESE GIYS ARE THE BEST WHEN IT COMES TO SERVICE. Make sure you check out there inventory, which I'm sure you're fine something. The cars are clean, the office also clean. Richard & Richard, father and son will treat you like one of the family. I was very happy with the time they spent cleaning my car and filling out all the DMV paper work, which saved me so much time. They gave me a 90 day 3,500 mile warranty for a 2005 Buick LeSabre I purchased. I am so happy I checked this place out. I give them FOUR AND A HALF STARS ONLY BECAUSE ONLY GOD IS PERFECT BUT THEY CAME PRETTY CLOSE.. THANKS RELIABLE......
