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February 2024 by Samantha Graczyk
This review is several months in the making, but better late than never.Unfortunately, given I’m the only member my phone plan, I’m no longer a Verizon customer. Say what you want about the costs, but they are easily the most accessible service provider around. They also have pretty standard pricing on chargers and cases, so they’re often my first stop when I need new accessories.Several months back I went to unplug my phone from the wall outlet. Upon grabbing the phone, I noticed that the small piece that inserts into your phone had broken off the USB port and was stuck inside my phone.Given my phone was somewhat charged, I called Verizon about 5 minutes before closing time and explained what had happened. I even explained to the gentleman that I live in Put Lake and it would take me about 10-15 minutes to get to the store. Amazingly, the owner said they were just closing up, but that I could stop by to buy a new charger before they finished closing out the registers.While, I can’t remember the exact name of the store manager or the associate who helped ring me out, I’m still very grateful for this encounter. It’s moments like these that make you a returning customer.Thank you again.
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February 2024 by Frank Christian
Very knowledgeable and professional.
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February 2024 by Jose Guzman
Anthony was very knowledgeable and very helpfull.
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January 2024 by Meredith Silvestro
What a wonderful experience! My son’s phone broke early last Monday morning and I dreaded knowing that I needed to go with him to get a new one since previous experiences at other locations buying and setting up new phones were so long, stressful and awful. We went to Patterson(NY) Verizon Wireless and I couldn’t believe how fast, easy, and stress free the experience was. Dijon and Anthony were quick, helpful, accommodating and a joy to work with. Dijon made sure all my son’s information transferred and that the phone worked well before we left the store. We were extremely happy with Dijon (& Anthony) and am planning on getting my other son a new phone there as well. I highly recommend this store!.
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January 2024 by Marie Ciffone
Recently had an issue with an old flip phone. Mathew resolved the problems. Very knowledgeable .
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January 2024 by Harry Geller
Systems were down. Had to return at later date.
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January 2024 by Timothy Kelleher
Staff very nice. Matthew is a superstar, friendly, knowledgeable, professional. Set me up with a phone that fits my needs. Without breaking the bank.
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January 2024 by Jeannie Shapiro
Dijon was fantastic help
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January 2024 by Beverly Tausek
I had a great experience at Verizon in Patterson. I was helped by Dijon he was very patient and super helpful.
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January 2024 by Jessica Iankowitz
Dejon and Matthew are very professional and courteous. Truly great customer service. Thank you!!
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December 2023 by Eddie
Super friendly, and helpful! The location is easy to get to, and there wasn't a wait at all....
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November 2023 by Rob hall
I wish I could give 0 for the review. They were trying to sell you stuff without telling you all the information and how much you have to pay.We are so disappointed.If you could fine the Verizon direct store please go there. Wewill never go back there again.
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October 2023 by Therese Alden
Gab and Matt did an incredible job! Both are very professional, caring, friendly and I highly recommend! Great customer service!!Thank you!!
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October 2023 by Patricia lloyd
Mathew was a fantastic help to me when my phone had issues. it went black and he was able to revive the device free of cost as well as make sure I’m covered for the future. Fantastic service
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October 2023 by Karen Finerty
Gabe and the team at the Patterson Verizon store were terrific. Very friendly, helpful, and very professionally dressed.
