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March 2024 by Samantha Graczyk
The staff here is absolutely wonderful. They are knowledgeable, helpful, and work hard to keep the store clean and organized. One of the associates even carried the bag of dog food to my car when I was on crutches over the summer. My dog is always happy with the food I bring home and the occasional treat.For the most part, the prices are very reasonable considering the quality you’re getting. It would be nice however if the points on the rewards program added up more quickly.
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October 2023 by Debra Walker
Very friendly and clean
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June 2023 by Al Lamberty
Just want to say their dog wash is the best thing ever and Erica that works Saturday morning always very helpful with my boy jack
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April 2023 by Carmela Scott
We just left!! Ohhh, my the cleanliness of the dog wash blew my mind. Everything in order aprons provided. Price is excellent.What we were most impressed with was the staff. Jake, who was so very attentive and helpful and the amazing Paige who gave my Kobe tons of TLC because he has very bad anxiety, our new favorite spot for bath time and friend time.?
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April 2023 by Desiree Ferguson
Did some shopping for my doggies, I was looking for a new brand of soft food. The staff was extremely knowledgeable and friendly!! I will definitely be back!!!
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March 2023 by Ricardo Lopez
A few weeks ago I walked into the Patterson NY store. I told them I have a 1 year old German Shepherd who needs socializing. I explained that she barks a lot and seems aggressive, something I assumed they would recognize since they worked in a pet store. I was assured of their tolerant policy by the YOUNG workers in the store.The next week I returned with my dog to groom her. Well, as expected barking and so on. These, some of the same people, started to give me a lecture about her excessive barking. ONLY 1 young man acted normal and let her get close to him when ready. She was on a leash and no harm to anyone. As they say , the bark was worse than the bite. This staff was so rude with the warnings about her behavior, the socialized dog typical behavior. In fact, one employee who looks like about 17 had the nerve to roll her eyes and attempt to stare me down as she headed on one of her breaks.When I finally started to get her into the bath, the what would appear to be manager, let another dog in to the same area and told me I have to leave. Mind you my dog was NOT reacting. At this point I had enough of this staff and knew whatever I said next wouldn’t be nice. We immediately left the store.My son and I went across the street to Tractor Supply. What a difference! In fact, she started to act up with a patron and and he said ‘Still a pup?’ The employees were amazing and we walked around for 30 minutes. I plan to return to continue the process of socializing my dog.Just imagine a Pet Store that said the dog is aggressive and across the street recognizing the socialization she needs.Would’t recommend the Choice Pet in Patterson because if they couldn’t recognize my unsocialized dog then whatever advice they give you is meaningless because they know absolutely nothing about pets.Kudos to Tractor Supply!!
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January 2023 by Debbie May
Can't wait to start using the grooming station, they supply everything you need. Staff is friendly and knowledgeable and you can get all you pet supplies here. And what they don't have, they can order.
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September 2022 by ERA Triano
Nice place, clean & friendly. Nice variety of pet supplies and splurges. Rabbit approved by #nottheBlackRabbitofInlé
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May 2022 by Sam Becker
I love Choice Pet, and this new location is super big and always super organized and clean. Everyone is very nice and helpful, and the store manager helped me pick out some new cat food types to try for my kitten with tummy issues. Our litter box is no longer a nightmare!
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May 2022 by Ann G
As a long time pet owner , it’s always nice to find pet stores that are not only well stocked but also have friendly and approachable staff . Highly recommend this store if you’re in the area/need to re stock on goodies for your furry friends!
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May 2022 by John H.
Beautiful new location. Fully stocked and they have the groomer right in front for you to publicly watch their process instead of watching your dog go into a back room. The prices are very fair and the selection of merchandise is unbelievable! The staff was incredibly helpful with all my questions and it's right up front in a strip mall with tons of parking.
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May 2022 by eva caramico
I came to get some of the cookies for dogs the store offers and asked about the flavors.The employee answered from the register station further from the cookie display shelves, said they have some different flavors. She never bothered to come to me to tell me more about the cookie kinds and flavors.Since I am not familiar with the cookies I was hoping to get more information.The other person behind the register station also didn’t ask if I would get more help.So I just left without getting anything.It was bad customer service and they will never see me again.
