She was friendly until last month, but around 11:30 on 12/27/2023, an elderly woman who looked about 70 wearing a gold heart necklace and a gray cardigan, whom I had never seen before, had a frown on her face and asked questions as if interrogating her, and was very unfriendly.
August 2023
The staff at the location is unfriendly and incompetent. Made an appointment 24 hours ahead with the branch manager, when I got there she appeared irritated and not knowing she had a scheduled appointment. She had “something else to do” and could not help me. Very unprofessional!
July 2022
Cold. That's the word I can come up with. Dealing with family loss and finances is hard enough. Hildegard, and her associates were cold and quick. Didn't appreciate their service!
