January 2021 by Marie K.
Yelp Precision Auto Body 318 E. Main St. Patghogue NY owner Ed Reitzel. 12/31/2020 Marie O'Neill Kravette tSp1nomnsosr1aone shdrs · Shared with Public Public A Rant: Do Not, I repeat Do Not go to Precision Auto Body at 318 E. Main St, Patchogue ny. Ed Reitzel is the Owner. He also sells cars. I bought a car from him recently end of Aug, he kept saying how he is a friend of my sister's for 20 yrs. He told us that he fixed the car with all new parts and it is running perfect. I paid him cash and bought the car. He gave a 90 day warrantee, not a limited warrantee. my sister went down to Motor Vehicle (as I was sick) and dropped everything off. I had to wait to get registration to actually drive it. At first the air didn't work, we called him, he was not there, I was told I might be hitting wrong buttons, I kept trying, to no avail. I could not breathe as to illness so couldn't drive it it was like an oven. He told my sister to bring it to his mechanic... was told it needed a new compressor. Ed kept stalling me.. finally after several phone calls he got a second hand one but it did not fit, some more time went by... we called again. I asked for my money back.. he finally did fix that issue. complaining how much it costs him, we reminded him he said it was in perfect condition as he fixed everything. When I bought the car while backing up there was a knocking/banging sound, mentioned it to him, he said these care Mercury Sable, does that, it's nothing. I kept complaining about this, he kept putting me off. Then the brake light kept coming on after a few more phone calls he told my sister to bring it back to his mechanic, who put break fluid in but did not check the breaks... I now was really afraid to drive the car, called and told him I want my money back, he deceived us He said oh I would never fo that I'm friends with your sister for 20 yrs. and on and on. I explained I save all the money out of my food money and took him at his word only because he was a friend of my sisters otherwise I would not have bought the car. I stopped for gas and asked the attendant if he could check the banging when I back up, he did and said I needed struts. and also front breaks, that's why I had to keep putting break fluid in. Just did again I went home and called Ed and told him, he said he's just telling me that to make money. I took it to another place and they said the same thing, "Struts", his own mechanic's helper said it needed struts and he aid it didn't. I aksed him to have it fixed, he said no it's too much money. My sister even offered to go half with him and he said no. when I called him he said I should have bought a 30,000 dollar car, scarcastally, and yelling at me. I again asked for my money back, this all happened under the warrantee. Finally the break light came on again and said put break fluid in again. I stopped at another gas station, they also said I I need front breaks now on top of it. This Ed is a nasty, lying, bully and takes advantage of disabled women... He was nasty and yelling at me and then hung up on me... he wouldn't like it if someone did that to his disabled mother or wife... no one ever spoke to me in that manner. If there were a man here he wouldn't have spoken to me like that. but then again, If there were a man here I would have a 3o,ooo car.(I'm a widow).lost husband 4th July. Lee Zelden's office helped me, they had me report him to the state (Albany) and to DMV and to BBB. sent all documentation and am waiting to hear from them. Anyone who does business with this Auto Body shop and or buys cars from him WATCH OUT, HE'S A SNEAKY LYER.
