Planet Fitness is a welcoming gym with a staff that is friendly, helpful, and keeps the facility clean and well-maintained. Members appreciate the excellent customer service, receiving assistance when needed. The gym is not crowded, allowing for no waits for machines, and it offers a great experience with hundreds of ways to get moving. The positive and professional staff ensure the environment remains tidy. Planet Fitness is cashless, so members need to use Apple Pay or credit cards for drinks or merchandise. With multiple locations, it is a great choice for those seeking a supportive and clean gym environment, where quality staff and considerate members create a pleasant atmosphere.
Great customer service from the front desk..keep up the good works.
January 2026
Credit to your organization to have an awesome person like Nina , an amazing worker. Taking care of customer and always happy and joyful.
December 2025
Brandon at the front desk was incredibly helpful in setting up my new key card and mobile scan it. Even at 3 AM! He was knew and figured it out all on his own!
