Pep Boys in Patchogue, NY, is a trusted auto service and tire shop with over 100 years of experience. The location offers a range of services including oil changes, tire repair, tire replacement, and brake work, with many services available for same-day appointment or drop-off. Customers praise the staff for being helpful, professional, and polite, with some noting the clean and organized environment. The online appointment system is easy to use, allowing customers to schedule repairs conveniently by entering vehicle details and preferred times. Service times are generally efficient, with some customers experiencing quick turnaround, such as oil changes completed within an hour. The technicians are often described as skilled and communicative, providing updates and ensuring customer satisfaction. However, some reviews mention that appointments may be scheduled well in advance, and waiting times can be long if not scheduled properly. Overall, Pep Boys is recommended for reliable, professional auto care, including services for hybrid and electric vehicles.
Great place to go if you like making an appointment and then waiting 2 and a half hours for them to not even look at your car. Can't comment on the actual work because it never got done
May 2025
Easy to get an appointment and great service. Had an oil change and inspection done.
May 2025
Ryan was super helpful. Good deal on a new set of tires. Being able to use Klarna for payment was a bonus. Ryan also kept me informed about the alignment my truck definitely needed and the custom lug nuts that had to be addressed due to previous owner of my vehicle replacing OEM rims/wheels
