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July 2024 by Terrence ODonnell
Not the nicest people if you need directions to their store ? ? if you're new to the area, and your asking them over the phone. Specifically talking about a 'male' manager, BUT I WON'T name names!! ?
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July 2024 by Mee Dee
If I could give the pharmacy 0 stars I would. They now have this automated service in which you have to leave a msg and then they will call you back. Fine...I have no problem with that, but I had two prescriptions for pick up in which I needed to give my GoodRx code for and the automated service hung up before I could finish. I then called back and surprisingly a person picked up. It was the Pharmacy Manager Barbara. She automatically picked up the phone with an attitude stating she is in the middle of a meeting and was rushing me. I stated that I was sorry, but I had just left a msg and before I could explain that the only reason I called back was to finish the msg she started to scold me saying that it is only her and one staff member, they have a ton of voicemails, and she is in the middle of a meeting and she didn't have time for this and next time I should wait until someone calls me back instead of calling right back and the only reason she picked up my call was because she though I was a doctor. In my opinion she was lashing out at me simply because they are understaffed and she was overwhelmed, but so am I and so is every customer picking up a prescription. She had no right to snap at me like that to the point that I am fighting back tears! She is supposed to remain professional. I will be reporting her to their district office!! After I pick up my prescriptions today, I will have all my future prescriptions transferred to another location. When I asked her why she was speaking to me like that and all I wanted was to give them my GoodRx code she started to apologize and put me on hold to have another staff member deal with me. Smh.
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May 2024 by Debbie Makowski
I was at CVS in East Patchogue this morning, and the manager treated me like I was a thief he followed me around the store. He followed me to the checkout. He watched me as I took my items and scanned them. He checked my bag before I checked out, I felt like I was being watched with every single move. I will never go to the store again.
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March 2024 by Tracey McAdams
I absolutely HATE when there are signs where cashiers should be...and then I have to fight with the automated check-out. If I wanted to work at CVS, I would! Walgreens from now on.
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January 2024 by Theresa Skelaney
Shelves not stocked up
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November 2023 by Patriot The Penguin (Bottlesgonewild)
Super friendly staff. They are coupon friendly.
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October 2023 by Jane Burgess
I love the pharmacy staff at CVS patchogue west main! They are always trying so hard to fulfill the medications I need! Always so kind, and although extremely short staffed cause the phone is always ringing, while I ask a question they take the time to answer any concerns I have! Maybe they should get another staff person for just phone calls, it seems to me that trying to save payroll has hindered the service and support they are able to offer. The staff is great! Please support them by hiring more staff!My only gripe is the CVS grounds are gross!!! The dumpster area is overflowing with trash yet the dumpster is empty. Weeds all over the building and trash all through the landscape. Seems CVS and the entire NY area doesn’t care about litter anymore.
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September 2023 by SP5ZER 2R3AI
NEVER BUY YOUR GIFT CARD AT CVS BECAUSE THERE’S DIGITS SCRATCHED OFF AND I HAD TO CALL APPLE SUPPORT AND THEY HELP ME BUT IF I WERE YOU I WILL NEVER BUY YOUR GIFT CARD IT TOOK A LONG TO GET MY MISSING CODE!!!!!???
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September 2023 by Julien Crean
HOMETOWN SUBURBAN CVS GREAT FOR DISSOCIATING IN AND BUYING NAIL POLISH
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August 2023 by rae999333
Best CVS around. Knowledgeable and curious pharmacy. Front check out is a problem..usually no one there...
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August 2023 by joan napolitano
used to be a great place. service has fallen considerably.
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July 2023 by Michele
Was not even acknowledged at pharmacy with only one person ahead of me waiting off to the side literally stood there for 5 minutes before I was acknowledged. Shelves had sparse inventory and there was one very shady customer walking around talking to people
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May 2023 by Courtnie Nelson
Arrived just before 1:30 but would not be helped at pharmacy since it was “close” to lunch. I spent my lunch break driving there to be denied. You should help customers UNTIL 130, not sometime before.
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March 2023 by Joseph Irizarry
Great experience at the pharmacy department today!! Thanks
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March 2023 by Clay M.
Always out of inventory, walked around looking for nasal strips for 20 minutes and not once was asked if I need help. This happens all the time at this location. I eventually found the 1 ten pack left shoved to the back on the shelf. I’m sure the big packs were in the huge pile of totes that are always stacked in the pharmacy section. I’ll be going to the Walgreens around the corner from now on. You should too.
