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December 2023 by W & V McDonald
Neil’s propane is a wonderful company and family friendly. We will use them as our supplier as long as we need propane.
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August 2023 by James Baker
Worked with Neils for several years now (over 10). Always responsive and respectful. John Baker
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June 2023 by Nicole Genberg
The woman who handles the phone calls (when and if they ever answer) is one of the most unprofessional people I’ve dealt with. She is the owner of the company and acts like an uneducated, child. I called for weeks to have a fill before I ran out, to which they didn’t come. She stated it was because it wasn’t prepaid, when I had no balance owed. The previous fill cost $900, with a $150 emergency service fee, yet they won’t deliver the product upon calling for weeks. She stated all companies charge fees, yet, doesn’t understand the correlation of a customer calling for weeks, so I shouldn’t be charged an additional fee. She then proceeds to scream, and yell on the phone. At one point in the conversation, I did ask if she had beyond a high school education because I couldn’t fathom a business owner behaving in the manner she does in speaking to customers that way.
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September 2022 by Kelly Reumann
I'm really disappointed in Neil's after being a very pleased customer for almost 7 years. I love to support a family owned local business but we may be looking elsewhere for our propane fill ups. We called a month ago to get the summer rate but no one ever showed up. When we called to let them know, they said they'd honor the summer rate and would send someone out to fill it. That was a week ago and still no one has shown up. You'd think if you forgot a customer for a month, you'd act quickly to rectify the situation. To add insult to injury, we've seen a Neil's propane truck just a few streets over from ours about 2 weeks ago so they must have been in the vicinity. We've always sent cash payment the day we get the bill so I'm not sure why we are being ignored, we aren't bad customers, but this may be the last for us. I will be back to update my review if they make the situation right.
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July 2022 by Jeremy Jeziorski
Just moved to the area, and they got us all set up and our tanks filled super fast.
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June 2022 by Rick Mack
I have had service with this company for a few years now. They were good about getting me hooked up for a new service and for keeping me filled when I needed it. Would recommend ??? .
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March 2022 by Mark Cobbe
Very friendly and curtious. I would highly recommend them to anyone needing propane
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December 2020 by Joe B.
Neil and his family are the nicest people to work with. Dependable delivery with competitive prices. I would recommend Neils to anyone needing propane!
